Linux-proofpoint associate
5 days ago
This is a permanent Night Shift roleLocation: BangaloreNotice Period: Immediate JoinerJob Descriptions:Proofpoint – Associate PSEThe RoleStrong problem determination, isolation, and root cause analysis skills are required to diagnose and resolve complex technical issues in Protection Server products. You will interact directly with our enterprise customers to deliver “white glove service” on each interaction. The daily work includes regular updating of support cases to record progress of open issues in our call tracking system, hosting shared sessions with customers to diagnose reported problems, interacting with Sustaining Engineering for items that require escalation, and documenting technical solutions and product information in the knowledge base. This is an advanced support group, you will act as an SME in a broad range of topics, owning and resolving all but the most complex of issues from start to finish. The work is frequently performed in Linux command line environments so appropriate skills are required.Location: BangaloreYour day-to-day• Provide technical product support to customers, resellers, and partners• Provide configuration help, troubleshooting and best practice advice to customers• Manage cases in our customer support tools to ensure issues are assigned, tracked, escalated, and resolved within SLA targets• Provide problem diagnosis and root cause analysis for technical issues• Publish Knowledge Base articles for internal and customer audiences• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.• Participate in on-call support 24x7 rotation as assigned.• Work towards the team’s success—we win togetherRequirements:• Typically requires proven knowledge of Windows or Linux Server management experience• Knowledge of Email systems and Networking experience in a technical support/help desk environment• Proven understanding of email, TCP/IP, HTTP, SSH, DNS, SMTP, FTP, LDAP, Linux, My SQL & Exchange• Ability to independently troubleshoot software applications and complex distributed system environments involving multiple configurations and protocols• Solid experience in problem analysis and resolution of software problems• Must excel in a fast-paced, agile environment where critical thinking and strong problem-solving skills are required for success• Ability to handle clients professionally during all interfaces• Proven experience hosting Web Ex or other remote hosting tools for customer troubleshooting sessions• Strong written and verbal communication skills• Candidates should be flexible working evening and weekend shifts
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Linux-Proofpoint Associate
4 weeks ago
Bengaluru, India Sutherland Full timeThis is a permanent Night Shift role Location: Bangalore Notice Period: Immediate Joiner Job Descriptions: Proofpoint – Associate PSE The Role Strong problem determination, isolation, and root cause analysis skills are required to diagnose and resolve complex technical issues in Protection Server products. You will interact directly with our enterprise...
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Linux-Proofpoint Associate
3 weeks ago
Bengaluru, India Sutherland Full timeThis is a permanent Night Shift role Location: Bangalore Notice Period: Immediate Joiner Job Descriptions: Proofpoint – Associate PSE The Role Strong problem determination, isolation, and root cause analysis skills are required to diagnose and resolve complex technical issues in Protection Server products. You will interact directly with our enterprise...
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Linux-Proofpoint Associate
3 weeks ago
Bengaluru, India Whatjobs IN C2 Full timeThis is a permanent Night Shift role Location: Bangalore Notice Period: Immediate Joiner Job Descriptions: Proofpoint – Associate PSE The Role Strong problem determination, isolation, and root cause analysis skills are required to diagnose and resolve complex technical issues in Protection Server products. You will interact directly with our enterprise...
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Linux-proofpoint associate
3 weeks ago
Bengaluru, India Sutherland Full timeThis is a permanent Night Shift roleLocation: BangaloreNotice Period: Immediate Joiner Job Descriptions: Proofpoint – Associate PSE The Role Strong problem determination, isolation, and root cause analysis skills are required to diagnose and resolve complex technical issues in Protection Server products. You will interact directly with our enterprise...
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Linux-Proofpoint Associate
4 weeks ago
Bengaluru, India Sutherland Full timeThis is a permanent Night Shift role Location: Bangalore Notice Period: Immediate Joiner Job Descriptions: Proofpoint – Associate PSE The Role Strong problem determination, isolation, and root cause analysis skills are required to diagnose and resolve complex technical issues in Protection Server products. You will interact directly with our enterprise...
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Linux-Proofpoint Associate
1 week ago
Bengaluru, India Sutherland Full timeThis is a permanent Night Shift roleLocation: BangaloreNotice Period: Immediate JoinerJob Descriptions:Proofpoint – Associate PSEThe RoleStrong problem determination, isolation, and root cause analysis skills are required to diagnose and resolve complex technical issues in Protection Server products. You will interact directly with our enterprise customers...
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Linux-Proofpoint Associate
3 weeks ago
Bengaluru, India Sutherland Full timeThis is a permanent Night Shift roleLocation: BangaloreNotice Period: Immediate JoinerJob Descriptions:Proofpoint – Associate PSEThe RoleStrong problem determination, isolation, and root cause analysis skills are required to diagnose and resolve complex technical issues in Protection Server products. You will interact directly with our enterprise customers...
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Proofpoint Enterprise Expert
7 days ago
Bengaluru, Karnataka, India Atlas Systems Full time**About Us**: With offices in the US and India, Atlas Systems is a trusted partner helping companies on their digital transformation journeys - expanding their capabilities and delivering added value. Now in its 20th year, Atlas works closely with clients to provide solutions that seamlessly enhance in-house teams and systems, leveraging AI, Cloud, and other...
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Linux Administrator
1 week ago
Bengaluru, India Tata Consultancy Services Full timeExperience :6 TO 10 YearsLocation :BangaloreIn-depth knowledge of Linux: SUSE, RedHat,Install and maintain all server hardware and software systems, as well as manage server performance and availability.Linux Boot process, Performance issue troubleshooting.Solid knowledge of protocols such as DNS, HTTP, LDAP, SMTP and SNMP.Experience with Linux-based VPN...
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Linux Administrator
1 week ago
Bengaluru, India Tata Consultancy Services Full timeExperience :6 TO 10 YearsLocation :BangaloreIn-depth knowledge of Linux: SUSE, RedHat,Install and maintain all server hardware and software systems, as well as manage server performance and availability.Linux Boot process, Performance issue troubleshooting.Solid knowledge of protocols such as DNS, HTTP, LDAP, SMTP and SNMP.Experience with Linux-based VPN...
