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Program Manager
1 month ago
About The Team
The MongoDB Technical Services Portfolio Management Office (PMO) orchestrates strategic initiatives and transformative programs that advance customer experience, functional excellence, and technology innovation. Through comprehensive portfolio governance, the PMO optimizes investments and drives value realization across Technical Services priorities to accelerate enterprise growth and enable customer success.
As trusted advisors to leadership, the PMO implements data-driven frameworks that strengthen decision-making and cross-functional alignment of our most business-critical initiatives. This systematic approach to benefit tracking and resource optimization positions MongoDB to capture emerging market opportunities, maximize stakeholder value, and set new new industry benchmarks.
About The Role
As "Program Manager, Technical Services" you’ll play a critical role as part of our PMO in the scaling of our elite Technical Services organization.
In this role, you'll be the driving force behind a portfolio of programs and strategic initiatives, each aimed at revolutionizing our operational efficiency and team capabilities. You'll thrive on complexity and make swift, thoughtful, data-driven decisions that balance outcomes across the function and organization. Your ability to anticipate obstacles, work through developing problem spaces, influence cross-functional alignment, and realize strategic outcomes will be crucial in maximizing our collective impact.
Requirements:
- Experience: At least 5+ years in a program or portfolio management role overseeing a portfolio of complex, interdependent programs in a technical environment. Proven track record of delivering strategic outcomes through multi-program initiatives across various methodologies.
- Communication & Consensus: Exceptional ability to articulate program vision, status, and impact to diverse audiences. Orchestrate collaboration between senior leaders, cross-functional teams, and external stakeholders to ensure program outcomes align with organizational strategy and customer needs. Skilled at influencing without authority and facilitating high-level strategic discussions to drive results.
- Adaptability: Navigate complex, evolving program landscapes. Ability to pivot program direction in response to changing business priorities while maintaining overall strategic alignment across the portfolio.
- Improvement: Implement program-wide continuous improvement initiatives. Foster a culture of innovation and efficiency across multiple programs and portfolio teams.
- Optimization: Develop and execute strategies for optimal resource allocation across the program portfolio. Balance competing priorities and interdependencies to maximize overall program impact.
- Change: Lead large-scale organizational and structural changes through strategic program and portfolio initiatives. Ensure smooth adoption of new processes, tools, or methodologies across multiple teams and departments.
What's In It For You
- Mentorship & Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we celebrate knowledge sharing and mentorship. We care about your career growth and strive to help you achieve your goals.
- Work-Life Harmony: Our team puts a high value on work-life harmony. It isn't about how many hours you spend at home or at work; it's about the flow you establish that benefits both parts of your life. We offer flexibility and encourage you to find your own balance.
- Empowerment & Autonomy: Our team believes in empowering you to #OwnWhatYouDo and #MakeItMatter. You'll receive the support you need to achieve a high level of independence.
