Senior travel consultant
7 days ago
About the Role at GT HolidaysAt GT Holidays, we turn travel dreams into reality by helping people create unforgettable memories. As part of our passionate and fast-growing team, you will play a key role in bringing those dreams to life. Whether it is a honeymoon trip, a corporate journey, a friends getaway, or a family vacation, you will be the expert who personalizes every moment to make it truly special.We’re looking for enthusiastic professionals who love travel, thrive in a high-energy environment, and are eager to build a long-term career with South India’s No.1 Travel Brand.Why GT Holidays?- High-Growth Environment: With the travel rebound, you’ll be at the heart of one of the fastest-growing verticals in the industry.- Limitless Incentives: There’s no cap on earnings. The more vacations you craft, the more you earn.- Top-Class Training: Be equipped with destination knowledge, product tools, and customer insights to succeed from day one.- Startup Culture, Solid Foundation: Enjoy the agility of a startup with the stability of a brand that has survived and thrived even through a pandemic.- Accelerated Career Path: Fast-track growth opportunities for freshers through our 12-month Team Lead Programme.- Exciting Perks: Free snacks, sponsored trips for top performers, and a culture that celebrates success.Key ResponsibilitiesSales & Client Engagement- Respond to inquiries across platforms with a consultative and customer-first approach.- Understand client preferences and suggest curated domestic and international travel solutions.- Drive conversions through meaningful conversations and proactive follow-ups.Itinerary Planning & Customization- Design bespoke travel packages aligned with customer interests, timelines, and budgets.- Stay updated on trending destinations, seasonal offerings, and exclusive experiences.- Use our in-house tech platform to deliver real-time itinerary options with maximum flexibility.Booking & Vendor Coordination- Handle end-to-end bookings including flights, accommodations, activities, and transfers.- Liaise with trusted vendors, airlines, and hotel partners to secure competitive rates and ensure smooth operations.Customer Experience- Provide pre-trip guidance, on-trip assistance, and post-trip support with care and attention to detail.- Proactively resolve issues, ensuring a seamless travel experience that leads to happy, loyal customers.Revenue Generation & Growth- Achieve and consistently exceed monthly sales goals through new client acquisition and repeat business.- Cross-sell and upsell premium experiences that add value for customers and revenue for the company.Team Collaboration- Work closely with the product, marketing, and operations teams to build better processes, enhance offerings, and continuously improve customer delight.What We’re Looking ForKnowledge & Skills- Familiarity with global and domestic travel destinations, packages, and pricing trends.- Excellent communication, interpersonal, and persuasion skills.- Strong negotiation skills and vendor relationship management.Tech Savvy- Comfortable with travel booking platforms (e.g., GDS), CRM tools, and Microsoft Office.- Ability to quickly learn and adapt to our proprietary itinerary builder system.Language Proficiency- Fluent in English. Additional regional or international languages are a plus.
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