Process Specialist

1 week ago

India PW (PhysicsWallah) Full time

Job Title: Trainee - Communication & Process Excellence

Location: Noida (Work from Office)

Contact:

Role Overview

We are looking for a proactive and enthusiastic Candidate who can contribute effectively in communication, content creation, and process structuring. This role is designed for individuals who are eager to learn, adapt quickly, and grow within a fast-paced environment. Selected candidates will gain hands-on exposure to drafting Standard Operating Procedures (SOPs), email communication, and team training support.

Key Responsibilities

  • Draft and structure SOPs for internal processes.
  • Write and edit professional emails, content, and communication material .
  • Assist in preparing training material and contribute to team training initiatives .
  • Collaborate with different teams to ensure smooth communication flow.
  • Maintain documentation and support in creating knowledge repositories.
  • Provide support in process improvements and operational execution.

Skills & Qualifications Required

  • Strong verbal and written communication skills .
  • Good at content writing and professional drafting.
  • Ability to create SOPs and process documents.
  • Skilled in email writing and formal communication .
  • Should have the capability and confidence to train and guide team members .
  • Strong interpersonal skills and willingness to learn.

What We Offer

  • Exposure to real-time projects and operations in one of India's fastest-growing Ed-Tech companies.
  • Mentorship from experienced professionals.
  • A collaborative and growth-driven environment.

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