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Volibits | Head of Information Technology | mumbai

1 month ago

mumbai, India Volibits Full time

Location: Mumbai


About role:

Overall Responsible for IT Department.


Principal Accountabilities:


Network Connectivity Minimum Down time and maximum uptime.

Monitoring of Server & E-mail admin panels

Monitoring of hardware, software & networking requirements of the organization, Warehouse or any other place as required by Management

Maintain data security of company

Monitoring of Network, Switch, Router, access point, firewalls, door security, end point seqrite (antivirus) etc.

Microsoft Dynamics ERP

Monitoring of EPBX, CCTV, attendance software, Printers, secure prints and user console.

Managing and Handling ERP.

Managing Handling and of company’s website mobile app, social media & Market Place.

Digital Marketing is to be done periodically to get maximum coverage and business leads.

Preparing & keeping asset inventory updated

Managing data backup system including CCTV

Handling & maintaining VPN connectivity

Renewal of Microsoft 365 every year within timeline ann.

Ensure Firewall Configuration is timely updated also bundle package enabled to ensure external and internal protection.

Antivirus Annual Renewal.

IT CCTV Security System to be ready with proper storage system configured with 90 days (about 3 months) backup for corporate office and 1 year data backup to be available for warehouses.

All CCTV Data to be kept separately with proper labels affixed mentioning date and time individually on drive with access granted to the management.

Document Management system for scanning and indexing old pages to be available in digital medium. Approximate pages are 5 lakhs pages to be scanned.

Microsoft ERP Basic/Outlook/Printer Training or ppt on various modules and workflow to be available and scheduled in a timely manner.

Prepare Policy for IT CRM/ Ticketing system as per ITIL standard to be available

Prepare Policy for E-waste - A properly defined policy for identifying and discarding E-waste to be adhered to as per industry standards.

Prepare Policy for Asset Management to be available to identify assets/warranty/depreciation

Provide Monthly IT Training to the Staff

Submit Daily/Weekly Report to Reporting Manager

Train New Hires (Do’s & Don’t of IT Department)

Prepare and implement IT Training calendar after approval of Reporting Manager