Technical Support Lead
1 week ago
We are looking for a proactive Tech Support Lead to manage our support team, handle escalations, and improve overall customer experience. You will play a key role in troubleshooting complex issues, collaborating with developers, and driving support excellence. Responsibilities Lead and mentor the support team, ensuring timely and high-quality resolutions. Act as the escalation point for complex technical issues. Collaborate with developers, QA, and product teams to resolve bugs and improve stability. Drive root-cause analysis and implement best practices. Monitor support trends and optimize processes. Requirements 5+ years in technical support, with 2+ years in a lead role. Strong expertise in troubleshooting across Windows, macOS, Linux . Hands-on with PHP, MySQL, CodeIgniter (CI1 & CI4), JavaScript, AJAX, CSS . Experience with Zendesk/Jira, TeamViewer/AnyDesk, Bitbucket . Strong debugging, testing, and QA collaboration skills. Excellent problem-solving and communication abilities.
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Technical Support Lead
5 hours ago
bangalore, India Karix Full timeJob Summary:We are seeking a highly skilled and motivated Lead – Technical Support to oversee technical support operations. The ideal candidate will be responsible for managing the internal IT Support team, ensuring efficient resolution of technical issues, improving support processes, and enhancing customer experience. This role requires strong...
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Technical Support Lead
1 week ago
bangalore, India VAYUZ Technologies Full timeWe are looking for a proactive Tech Support Lead to manage our support team, handle escalations, and improve overall customer experience. You will play a key role in troubleshooting complex issues, collaborating with developers, and driving support excellence.ResponsibilitiesLead and mentor the support team, ensuring timely and high-quality resolutions.Act...
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Lead Technical Support Engineer
3 days ago
bangalore, India Amura Health Full timeRole Overview We are looking for a Support Lead Engineer who can lead technical support operations, handle L3 escalations, and bridge the gap between customers and engineering. This role is perfect for someone with strong backend debugging skills (preferably Node.js exposure) and a problem-solving mindset. Key Responsibilities ● Lead and manage escalated...
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Lead Technical Support Engineer
2 weeks ago
bangalore, India Bhash Software Labs Full timeJob Title: Technical Support Lead Engineer (2–4 Years) – BhashSMSLocation: BangaloreSalary: ₹25,000 – ₹45,000 per month (₹30,000 target)Experience: 2–4 yearsJob Type: Full-time (Work From Office) About BhashSMSBhashSMS is one of India's largest Bulk SMS, WhatsApp Business API, and Voice Communications providers, trusted by over 2,00,000+...
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Lead Technical Support Engineer
5 days ago
bangalore, India Bhash Software Labs Full timeJob Title: Technical Support Lead Engineer (2–4 Years) – BhashSMSLocation: BangaloreSalary: ₹25,000 – ₹45,000 per month (₹30,000 target)Experience: 2–4 yearsJob Type: Full-time (Work From Office) About BhashSMSBhashSMS is one of India’s largest Bulk SMS, WhatsApp Business API, and Voice Communications providers, trusted by over 2,00,000+...
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Lead Technical Support Engineer
4 weeks ago
bangalore, India Bhash Software Labs Full timeJob Title: Technical Support Lead Engineer (2–4 Years) – BhashSMSLocation: BangaloreSalary: ₹25,000 – ₹45,000 per month (₹30,000 target)Experience: 2–4 yearsJob Type: Full-time (Work From Office) About BhashSMS BhashSMS is one of India’s largest Bulk SMS, WhatsApp Business API, and Voice Communications providers, trusted by over...
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Lead Technical Support Engineer
7 days ago
bangalore, India Bhash Software Labs Full timeJob Title: Technical Support Lead Engineer (2–4 Years) – BhashSMSLocation: BangaloreSalary: ₹25,000 – ₹45,000 per month (₹30,000 target)Experience: 2–4 yearsJob Type: Full-time (Work From Office) About BhashSMS BhashSMS is one of India’s largest Bulk SMS, WhatsApp Business API, and Voice Communications providers, trusted by over...
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Lead Technical Support Engineer
1 week ago
bangalore, India Bhash Software Labs Full timeJob Title: Lead Technical Support Engineer (2–4 Years) – BhashSMS Location: Bangalore Salary: ₹25,000 – ₹45,000 per month (₹30,000 target)
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Cloud Technical Support Lead
7 days ago
Bangalore, India Palo Alto Networks Full timeOur Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking...
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Lead Technical Support Engineer
4 days ago
bangalore, India Observe.AI Full timeAbout UsObserve.AI is the leading AI agent platform for customer experience. It enables enterprises to deploy AI agents that automate customer interactions, delivering natural conversations for customers with predictable outcomes for the business.Observe.AI combines advanced speech understanding, workflow automation, and enterprise-grade governance to...