Technical Support Lead
2 days ago
We are looking for a proactive Tech Support Lead to manage our support team, handle escalations, and improve overall customer experience. You will play a key role in troubleshooting complex issues, collaborating with developers, and driving support excellence. Responsibilities Lead and mentor the support team, ensuring timely and high-quality resolutions. Act as the escalation point for complex technical issues. Collaborate with developers, QA, and product teams to resolve bugs and improve stability. Drive root-cause analysis and implement best practices. Monitor support trends and optimize processes. Requirements 5+ years in technical support, with 2+ years in a lead role. Strong expertise in troubleshooting across Windows, macOS, Linux . Hands-on with PHP, MySQL, CodeIgniter (CI1 & CI4), JavaScript, AJAX, CSS . Experience with Zendesk/Jira, TeamViewer/AnyDesk, Bitbucket . Strong debugging, testing, and QA collaboration skills. Excellent problem-solving and communication abilities.
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Technical Support Lead
1 week ago
India BlackStone eIT Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe are looking for a passionate and experienced Technical Support Lead to join the talented team at BlackStone eIT. In this role, you will oversee the daily operations of our technical support department, ensuring that our clients receive optimal assistance with our products and services. Your leadership will empower team members to resolve technical issues...
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VMware Senior Technical Support Engineer
5 days ago
Remote - India Spinnaker Support Full time ₹ 12,00,000 - ₹ 36,00,000 per yearSpinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world's most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104...
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Technical Support Lead
1 week ago
Ahmedabad, Gujarat, , India Coherent Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAs a Technical Support Lead at Coherent, you'll oversee production support operations and ensure the stability and reliability of our systems. This role manages day-to-day support activities, including ticket handling, team coordination, incident response, and process improvement. The Tech Support Lead will own support operations end-to-end, making sure...
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Technical Support
1 week ago
India Hunarstreet Technologies Full time ₹ 5,00,000 - ₹ 15,00,000 per yearWe are hiring for a Technical Support - Tier 2 position for one of our clients, a leading software development company. The client is seeking a dynamic and energetic individual with extensive experience in troubleshooting, configuration, and break/fix, especially in handling integration issues. Job Title: Technical Support - Tier...
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Coralogix-Technical Support Engineer
3 days ago
india Nexthire Full timePosition name: Technical Support Engineer - Team Lead About The Position Coralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics,...
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Support Lead
12 hours ago
India Kameda Infologics Full time ₹ 9,00,000 - ₹ 12,00,000 per yearPosition: Support LeadExperience Required: 8+ yearsLocation: TrivandrumMode of Work: Work from OfficeAt Kameda Infologics, we are a passionate team of technology and healthcare enthusiasts applying cutting-edge technology to solve real-world and multi-dimensional healthcare problems, driving digital transformation to meet our clients' needs. You will be...
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SmartLead.AI-Customer Support-Technical Lead
3 days ago
india Nexthire Full timeTechnical Support Lead - JD (Support Manager) Location: RemoteDepartment: Customer SupportReports To: Head of Support About Us: Smartlead is a cutting-edge platform designed to transform a company's cold email outreach into a consistent revenue-generating machine. Smartlead empowers businesses to enhance their engagement with prospective customers,...
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Technical Support
2 weeks ago
India Jobgether Full time ₹ 8,00,000 - ₹ 15,00,000 per yearThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Support professional in India.In this role, you will be responsible for providing expert technical support to clients and internal teams, ensuring the smooth operation of IT systems and healthcare applications. You will troubleshoot complex technical...
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Lead Technical Support Engineer
2 weeks ago
Bengaluru, India Mareana Full timeJob Description Lead Support Engineer Bangalore / Full-Time Job Description At Mareana, we build Enterprise-Scale AI/ML-powered products for Manufacturing, Sustainability and Supply Chain. We are looking for a highly skilled Lead Support Engineer to oversee day-to-day application support operations and lead the support team in ensuring system reliability,...
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Technical Lead
2 weeks ago
India CareerUS Solutions Full timePosition Overview: The Technical Lead is responsible for overseeing the technical direction, design, and development of software or IT projects. This role combines hands-on coding with technical leadership , mentoring team members, ensuring adherence to best practices, and driving the successful delivery of scalable and high-quality solutions. Key...