Infrastructure Developer

3 days ago

Chennai, Tamil Nadu, India Fiserv Full time
What does a successful Vice President, Infrastructure Engineering & Support do?

As a Vice President of Infrastructure Engineering & Support within Fiserv Technology Services, you will play a pivotal role in collaborating closely with CTO portfolio leaders and CIO teams across various infrastructure requirements and transformation initiatives.Your deep technical, architectural, and domain skills, combined with a commercial orientation and fiscal prudence, will ensure the provisioning of world-class solutions that empower the Fiserv brand.

Engage with business stakeholders regularly to understand their needs, involve them in joint planning, and drive high stakeholder satisfaction.

- Combine technical and commercial acumen to enable business profitability in the technology solution portfolio.

- Optimize technology utilization across internal and external stakeholders to meet functional and financial goals.

- Leverage initiative management, new product adoption, AI Ops, automation, and lifecycle management to drive efficient technology outcomes.

- 20+ years of experience in infrastructure engineering, with a focus on compute and storage technologies, operating systems, database , middleware, cloud, container and network services.

- 10+ years of experience in the banking and financial services industry.

- 15+ years of experience in managing global teams and delivering technology service solutions.

- Bachelor's degree in engineering or computer science and/or equivalent military experience.

- Demonstrated expertise in ITSM, SRE, Automation and Telemetry/AI Ops

- Experience setting up and managing command center for triaging and quickly restoring services

- Strong hold on Change Success and Proactive Problem Management

15+ years of experience in driving transformational improvements in infrastructure.

- 15+ years of experience in leading large-scale infrastructure projects, including mergers and acquisitions.

- Proven ability to manage third-party processors, hardware & software vendors, and external infrastructure providers.

- Knowledge of ITIL controls and adherence to compliance processes through effectively managing vulnerabiities

- Strong leadership experience in building and sustaining a diverse workforce aligned with corporate and country goals.

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