Technical Account Manager

5 days ago


tamil nadu, India Chargebee Full time
We are looking for enthusiastic individuals to join our Premium Support team, providing high-quality support to customers who have subscribed to our premium support offerings.
As an Enterprise Technical Consultant, you will be responsible for ensuring fast and accurate responses to customer inquiries, coordinating with internal teams to resolve issues promptly, and escalating issues as needed to ensure customer satisfaction.
Responsibilities:
Develop and maintain a deep understanding of Chargebee's multi-product suite
Provide exceptional support to customers who have subscribed to our premium support offerings via Email / Chat / Phone / Slack
Respond to customer inquiries in a timely and accurate manner with white-glove care, meeting tight SLAs
Coordinate with internal teams, including product and engineering, to resolve customer issues quickly and effectively
Document solutions in our knowledge base to enhance our customer self serve capabilities
Be an active member of product squads and provide valuable feedback from customer interactions to make our product suite better
Share your knowledge by hosting internal trainings
Qualifications:
Previous experience in an enterprise customer support role, preferably in a premium support team or as a Technical Account Manager (good to have)
Good understanding of RestAPIs and can run/test API calls
Understanding of HTML/JS
Excellent communication skills, both written and verbal
Strong problem-solving skills and the ability to think quickly under pressure
Ability to work independently and as part of a team
Ability to articulate technical concepts to a non-technical audience
A customer-centric mindset and a passion for delivering exceptional service

  • tamil nadu, India Softcell Technologies Global Pvt. Ltd. Full time

    Job Title: Technical Account Manager (TAM)Location: ChennaiCompany: Softcell Technologies Global Pvt. Ltd.About Softcell:Softcell is a leading IT solutions provider with over three decades of experience in delivering cutting-edge technology solutions to enterprise customers. We specialise in integrating the latest IT infrastructure and software solutions to...


  • tamil nadu, India Softcell Technologies Global Pvt. Ltd. Full time

    Job Title: Technical Account Manager (TAM)Location: ChennaiCompany: Softcell Technologies Global Pvt. Ltd.About Softcell:Softcell is a leading IT solutions provider with over three decades of experience in delivering cutting-edge technology solutions to enterprise customers. We specialise in integrating the latest IT infrastructure and software solutions...


  • tamil nadu, India Kaspersky Full time

    Kaspersky has been protecting individuals and corporate clients all over the world from cyber threats for 27 years.We have 400 million unique users, 270.000 corporate clients, 517 products, 1.100 technological patents and 34 offices around the world.Today our team has more than 5.500 top level experts, all of them regular people with their own talents and...


  • tamil nadu, India CultureMonkey Full time

    Job descriptionAbout UsCultureMonkey is shaking up the HR Tech SaaS space. We’re a fast-growing, innovative startup focused on building tools that redefine employee engagement and company culture.As we expand our product offerings and explore new business opportunities, we’re looking for a self-starter who thrives in high-speed environments and loves...

  • Account Executive

    3 weeks ago


    Coimbatore, Tamil Nadu, India SELVA KUMAR CHARTERED ACCOUNT & CO Full time

    ACCOUNTS EXECUTIVE Job Overview: Our Book Keeping, Taxation and Accounting firm is seeking an experienced Key Responsibilities: - Manage a portfolio of client accounts, including bookkeeping, accounts payable and receivable, and reconciliations. - Prepare and file monthly, quarterly, and annual tax returns. - Prepare financial statements, including profit...

  • Account Manager

    5 days ago


    tamil nadu, India Dynamic Roadways Full time

    The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may...

  • Accounts Assisatent

    1 week ago


    Chennai, Tamil Nadu, India 2Kings Facilities & Technical Services Private Limited Full time

    need to know GST filing - need good knowledge about tally and excel - follow stock and inventory checkingon regular basis and make an entry in system - Account recivable and Account payable - Experience : 3 to 4 years - Timing: 9.30AM to 6.30 PM Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day...

  • Accountant

    4 days ago


    tamil nadu, India Origin Nutrition Full time

    Job Title: Accountant – Accounts, Finance, Taxation Location: Chennai, On-Site Experience: 4-10 years Salary: ₹4 - ₹6 LPA About Origin Nutrition Origin Nutrition is a fast-growing plant-based nutrition brand, committed to providing high-quality supplements through our e-commerce platform. We are looking for an experienced Accountant to join our team...

  • Jr. Account Executive

    2 weeks ago


    Thoraipakkam, Chennai, Tamil Nadu, India 2Kings Facilities & Technical Services Private Limited Full time

    **Job Title**: Jr Accounts Executive **Job Type**: Full-time, Part Time We are looking for a **Junior Accounts Executive** to assist with day-to-day accounting tasks and support the finance team in maintaining financial records and preparing reports. Freshers are welcome to apply! This is an excellent opportunity for fresh graduates to gain hands-on...

  • Accountant

    2 days ago


    tamil nadu, India Origin Nutrition Full time

    Job Title: Accountant – Accounts, Finance, TaxationLocation: Chennai, On-SiteExperience: 4-10 yearsSalary: ₹4 - ₹6 LPAAbout Origin NutritionOrigin Nutrition is a fast-growing plant-based nutrition brand, committed to providing high-quality supplements through our e-commerce platform. We are looking for an experienced Accountant to join our team and...


  • tamil nadu, India Thryve Digital Health LLP Full time

    Role: Technical Delivery Manager - Application Development (Java & Python)Experience: 13 to 18 yearsWork Locations: Chennai & HyderabadWork Model: HybridTime Zone : 3PM to 12AM ISTJob Description :Lead and mentor multiple engineering (Software Development) teams to achieve project objectives & deliverables.Primary engineering point of contact for...

  • Accountant

    8 hours ago


    tamil nadu, India Wenger & Watson Full time

    Role Overview:The Accountant I/II – General Accounting will perform key accounting activities, including journalentries, reconciliations, financial statement preparation, and collaborating with internal and externalauditors. The role requires high attention to detail, strong organizational skills, and proficiency inaccounting software and reporting...


  • tamil nadu, India AssetPlus Full time

    Position Overview:We are seeking a proactive and technically adept Technical Product Manager (TPM) with 4-6 years of experience to join our growing team. This role is perfect for candidates with a strong background in product management, coupled with technical expertise in software engineering.As a TPM, you will identify inefficiencies—both hidden and...


  • tamil nadu, India AssetPlus Full time

    Position Overview:We are seeking a proactive and technically adept Technical Product Manager (TPM) with 4-6 years of experience to join our growing team. This role is perfect for candidates with a strong background in product management, coupled with technical expertise in software engineering.As a TPM, you will identify inefficiencies—both hidden and...


  • tamil nadu, India Dentsu Creative Full time

    Craft & implement social / digital campaign strategies for creating brand awareness thus strengthen brand positioning and meet brand objectives➢ Conduct internal audits, analyze social media campaigns with tracking systems to gather data and determine efficacy and areas for campaign improvement➢ Set strategic roadmaps/objectives for digital projects,...


  • tamil nadu, India Chargebee Full time

    About Chargebee:Chargebee is a subscription billing and revenue management platform powering some of the fastest-growing brands around the world today, including Calendly, Hopin, Pret-a-Manger, Freshworks, Okta, Study.com and others. Thousands of SaaS and subscription-first businesses process over billions of dollars in revenue every year through the...


  • Tamil Nadu, India Estalvis Advisors Pvt. Ltd. Full time

    A. Position: Chartered Accountant, Job ID: 475 B. Location: Kolkata/Mumbai/Delhi/Chennai/Bengaluru C. Work Experience: 4-8 years of experience as a Chartered Accountant, preferably in a corporate or audit firm setting. D. CTC: Rs.10.00 and above (commensurate with experience and skills) E. Job Description: We are seeking a skilled and motivated...


  • T Nagar, Chennai, Tamil Nadu, India 2Kings Facilities & Technical Services Private Limited Full time

    Minimum **2 years of experience in the food industry** (restaurant, catering, FMCG, etc.). - Proficiency in **Tally, QuickBooks, SAP, or other accounting software**. - Strong knowledge of **GST, TDS, and other tax regulations**. - **Accounts Payable & Receivable**: Manage invoices, payments, and collections to ensure smooth cash flow. - **Bookkeeping**:...

  • Head of Accounting

    2 days ago


    tamil nadu, India Volante Technologies Full time

    The CompanyVolante Technologies is the leading global provider of low-code cloud Payments as a Service solution for financial businesses. We are disruptors and innovators and are growing fast—for the last three years, we have been the #1 seller of wholesale payment systems worldwide.Role OverviewWe are seeking a skilled Accounting Leader to oversee our...


  • tamil nadu, India Orange Business Full time

    Senior Account ManagerOrange Business is the Orange Group entity dedicated to businesses and organizations. Our unique history as a telco operator and now an IT services company enables us to support the sustainable digital transformation of enterprise businesses worldwide.We bring the rigor of a network and connectivity expert together with the agility of a...