Customer Experience
1 week ago
About Mama & PeachesMama & Peaches is a baby and kids lifestyle brand bringing conscious comfort and joyful design to modern parenting. We’re building a brand that connects deeply with young parents - one thoughtful product and conversation at a time.We’re now looking for a Customer Experience & Sales Associate who’s not just a support executive, but a brand ambassador. Someone who will own the customer journey end-to-end, drive conversions, and solve problems with empathy and initiative.If you're someone who believes every chat is a chance to connect, and every order is a relationship - this is your spot.What You’ll Own- Be the voice of Mama & Peaches across WhatsApp, calls, emails, DMs, and live chat- Drive sales and conversions by reaching out to abandoned carts, leads, and on-site queries- Manage returns, exchanges, order issues with calm, clarity, and speed- Work closely with our logistics and ops team to reduce RTO/NDRs and improve delivery success- Analyse customer queries, feedback & sentiment to suggest actionable improvements- Represent the brand at offline events, exhibitions, and pop-ups- Proactively share product feedback, service gaps, and customer insights with the team- Track and report KPIs: response time, resolution rate, NPS, cart conversions, etc.Who You Are- 1–3 years of experience in a customer-facing or inside sales role (D2C/e-comm preferred)- Excellent communicator (written + verbal) with a warm, reassuring tone- Startup mindset - takes initiative, solves problems without waiting to be told- Comfortable with tech tools: Shopify, WhatsApp tools, Freshdesk/Bik.ai, etc.- Strong follow-up and time management skills- Empathetic + results-driven - you care about the customer and the business outcome- Bonus if you’re a parent or deeply familiar with the parenting space- Fluency in Hindi & English is a mustWhy Join Us?- Direct access to founders & leadership - learn every aspect of growing a brand- Be a voice that shapes the experience of thousands of moms- Creative freedom, warm team, and fast-paced energy- Work that truly matters to people
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Customer experience
3 days ago
Hauz Khas, India Mama And Peaches Full timeAbout Mama & Peaches Mama & Peaches is a baby and kids lifestyle brand bringing conscious comfort and joyful design to modern parenting. We’re building a brand that connects deeply with young parents - one thoughtful product and conversation at a time. We’re now looking for a Customer Experience & Sales Associate who’s not just a support...
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Customer Experience
1 day ago
Hauz Khas, India Mama and Peaches Full timeAbout Mama & PeachesMama & Peaches is a baby and kids lifestyle brand bringing conscious comfort and joyful design to modern parenting. We’re building a brand that connects deeply with young parents - one thoughtful product and conversation at a time.We’re now looking for a Customer Experience & Sales Associate who’s not just a support executive, but...
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Customer Experience
1 week ago
Hauz Khas, India Mama and Peaches Full timeAbout Mama & Peaches Mama & Peaches is a baby and kids lifestyle brand bringing conscious comfort and joyful design to modern parenting. We’re building a brand that connects deeply with young parents - one thoughtful product and conversation at a time. We’re now looking for a Customer Experience & Sales Associate who’s not just a support...
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Customer Experience
1 week ago
Hauz Khas, India Mama and Peaches Full timeAbout Mama & Peaches Mama & Peaches is a baby and kids lifestyle brand bringing conscious comfort and joyful design to modern parenting. We’re building a brand that connects deeply with young parents - one thoughtful product and conversation at a time. We’re now looking for a Customer Experience & Sales Associate who’s not just a support executive,...
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Customer Experience
1 week ago
Hauz Khas, India Mama and Peaches Full timeAbout Mama & Peaches Mama & Peaches is a baby and kids lifestyle brand bringing conscious comfort and joyful design to modern parenting. We’re building a brand that connects deeply with young parents - one thoughtful product and conversation at a time. We’re now looking for a Customer Experience & Sales Associate who’s not just a support executive,...
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Customer Experience
1 week ago
hauz khas, India Mama and Peaches Full timeAbout Mama & Peaches Mama & Peaches is a baby and kids lifestyle brand bringing conscious comfort and joyful design to modern parenting. We’re building a brand that connects deeply with young parents - one thoughtful product and conversation at a time. We’re now looking for a Customer Experience & Sales Associate who’s not just a support executive,...
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Customer Experience
1 week ago
Hauz Khas, India Mama and Peaches Full timeAbout Mama & Peaches Mama & Peaches is a baby and kids lifestyle brand bringing conscious comfort and joyful design to modern parenting. We’re building a brand that connects deeply with young parents - one thoughtful product and conversation at a time. We’re now looking for a Customer Experience & Sales Associate who’s not just a support executive,...
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Customer Experience
7 days ago
Hauz Khas, India Mama and Peaches Full timeAbout Mama & Peaches Mama & Peaches is a baby and kids lifestyle brand bringing conscious comfort and joyful design to modern parenting. We’re building a brand that connects deeply with young parents - one thoughtful product and conversation at a time. We’re now looking for a Customer Experience & Sales Associate who’s not just a support...
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Customer Experience
7 days ago
Hauz Khas, India Mama and Peaches Full timeAbout Mama & Peaches Mama & Peaches is a baby and kids lifestyle brand bringing conscious comfort and joyful design to modern parenting. We’re building a brand that connects deeply with young parents - one thoughtful product and conversation at a time. We’re now looking for a Customer Experience & Sales Associate who’s not just a support executive,...
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Banquet Sales Executive
3 days ago
hauz khas, India Eaglehires HR Solutions Pvt Ltd Full timeHi,We are Hiring for one of our client from hotel and restrurant industry based in Delhi.Job Role:-Banquet Sales ExecutivePreference:-Females OnlyExperience:-0-6 yearsBudget:-upto 4LPAJob Description:-Promote and sell banquet halls, wedding venues, and convention facilities.Handle client inquiries, conduct site visits, and prepare customized...
