Senior Technical Writer

2 hours ago

Bengaluru, India HealthEdge Full time

Job Description for the Senior Technical WriterQualification Criteria:- 7 to 10 years of experience as a ‘Senior Technical Writer’ or ‘Senior Information Developer’ in a product organization.- Bachelor’s or Master’s degree in English, Communications, or Engineering.- Proficiency with tools such as MadCap Flare, Adobe Acrobat, and MS Office.- Familiarity with the JIRA project management tool and an Agile development environment.- Ability to learn new products independently with minimal guidance.- Ability to leverage artificial intelligence (AI) for documentation purposes.Job Responsibilities:- Producing high-quality documentation that meets applicable standards and is appropriate for its intended audience.- Understanding and translating the conceptual details of a product and its related technologies into effective end-user documentation.- Taking complete ownership and responsibility for product documentation with minimal supervision.- Focusing on end-users by presenting information in the most organized, clear, and concise manner possible.- Collaborating with Development and QA teams to gain an in-depth understanding of the product and documentation requirements.- Analyzing source documents such as Software Requirements, Product Specifications, Technical Specifications, and Change Requests.- Writing comprehensive Release Notes, Installation Guides, and User Guides.- Crafting API documentation for API users, including API references and developer guides.- Exhibiting attention to detail and consistency in formatting and language, with a strong emphasis on grammar, usage, and punctuation.- Demonstrating excellent written and oral communication skills, structuring content effectively, understanding technology trends, and conducting independent research.- Having a solid understanding of Information Mapping, Agile development, SDLC, and DDLC methodologies.- Possessing in-depth knowledge of MadCap Flare, Confluence, and MS Word.

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