MakeMyTrip | Holiday Expert | gurugram
1 week ago
Company Description:
MakeMyTrip is a pioneer in India's online travel space and is located in Gurugram. Founded in 2000, MakeMyTrip offers easy and instant travel bookings with comprehensive choices. With a focus on customer-first values, MakeMyTrip provides best-value products and services, powered by robust technology and round-the-clock customer support. The company has expanded its offerings to include flights, hotels, holiday packages, homestays, villas, ground transport, and business travel solutions. MakeMyTrip has also ventured into the Gulf market, offering power-packed deals on flights and hotels.
Role Description
This is a full-time on-site role for a Franchise Holiday Expert at MakeMyTrip Franchise Office for multiple locations.
The Franchise Holiday Expert will be responsible for assisting customers with travel bookings, providing comprehensive information and choices for flights, hotels, and holiday packages. The role also involves handling customer queries, resolving issues, and ensuring customer satisfaction.
• Achieving Monthly Goals – 100% focus on Store Sales.
• Seamless interface for cross-functional follow-ups.
• Ensure complaint resolution within specified time frame, ensuring a Healthy NPS for the Store.
• Relationship management with customers and key accounts.
• Sales Hygiene
• Maintain the balance between superior customer service and cost management.
• Adherence to operational guidelines as trained.
ESSENTIALS:
- Qualifications: Any Graduate
- Experience: 2-4 years of operational experience in the travel Industry with exposure in selling both Domestic and International Packages. (Preferably: Long Haul)
- Should have extensively sold Group departures and FIT to Europe, Australia, New Zealand, South Africa, USA, CIS, Japan etc.
- Computer Literate.
- Fluency in English and local vernacular wherever applicable.
- Customer-Centric approach with excellent sales skills.
PREFERRED:
- Any Graduate
- Good Numerical Aptitude
- Should have demonstrated excellent interpersonal skills.
- Ability to present, persuade and communicate effectively.
- Prior experience in travel industry required.
Note: The selected candidates will be on the franchisee pay role.
Locations: Hyderabad, Trichy, Rajkot, Jodhpur, Chennai, Pondicherry, Vijayawada and Bhavnagar.
-
MakeMyTrip | Holiday Expert | gurugram
1 week ago
gurugram, India MakeMyTrip Full timeCompany Description:MakeMyTrip is a pioneer in India's online travel space and is located in Gurugram. Founded in 2000, MakeMyTrip offers easy and instant travel bookings with comprehensive choices. With a focus on customer-first values, MakeMyTrip provides best-value products and services, powered by robust technology and round-the-clock customer support....
-
Holiday Expert
1 week ago
Gurugram, India MakeMyTrip Full timeCompany Description:MakeMyTrip is a pioneer in India's online travel space and is located in Gurugram. Founded in 2000, MakeMyTrip offers easy and instant travel bookings with comprehensive choices. With a focus on customer-first values, MakeMyTrip provides best-value products and services, powered by robust technology and round-the-clock customer support....
-
Holiday Expert
1 week ago
Gurugram, India MakeMyTrip Full timeCompany Description: MakeMyTrip is a pioneer in India's online travel space and is located in Gurugram. Founded in 2000, MakeMyTrip offers easy and instant travel bookings with comprehensive choices. With a focus on customer-first values, MakeMyTrip provides best-value products and services, powered by robust technology and round-the-clock customer support....
-
Holiday Expert
1 week ago
Gurugram, India MakeMyTrip Full timeCompany Description:MakeMyTrip is a pioneer in India's online travel space and is located in Gurugram. Founded in 2000, MakeMyTrip offers easy and instant travel bookings with comprehensive choices. With a focus on customer-first values, MakeMyTrip provides best-value products and services, powered by robust technology and round-the-clock customer support....
-
MakeMyTrip | Holidays Supply Lead | gurugram
1 week ago
gurugram, India MakeMyTrip Full timeRole: Holidays Supply Lead Level: Associate Director/Director Reporting To: Vice President - Holidays Location: Gurgaon About the Function: The role incumbent will be a part of Holiday Supply team supporting the holidays business. With an earnest understanding of Indian consumers travel preferences, the Holidays team offers a vast range of holiday...
-
MakeMyTrip | Holidays Supply Lead | gurugram
1 week ago
gurugram, India MakeMyTrip Full timeRole: Holidays Supply LeadLevel: Associate Director/DirectorReporting To: Vice President - HolidaysLocation: GurgaonAbout the Function:The role incumbent will be a part of Holiday Supply team supporting the holidays business. With an earnest understanding of Indian consumers travel preferences, the Holidays team offers a vast range of holiday packages for...
-
MakeMyTrip | Holidays Supply Lead | gurugram
1 week ago
gurugram, India MakeMyTrip Full timeRole: Holidays Supply Lead Level: Associate Director/Director Reporting To: Vice President - Holidays Location: Gurgaon About the Function: The role incumbent will be a part of Holiday Supply team supporting the holidays business. With an earnest understanding of Indian consumers travel preferences, the Holidays team offers a vast range of holiday...
-
MakeMyTrip | Holidays Supply | gurugram
1 week ago
gurugram, India MakeMyTrip Full timeRole: Holidays Supply Level: Assistant Manager/Senior Executive Reporting To: Senior Manager - Holidays Location: Gurgaon About the Function: The role incumbent will be a part of the Holiday Supply team. With an earnest understanding of Indian consumers' travel preferences, the Holidays team offers a vast range of holiday packages for destinations...
-
gurugram, India MakeMyTrip Full timeSkills: Backend Development - Java Experience: Must have 13+ years of industry experience in building low-latency & highly scalable applications with efficiency at core Location: Gurgaon Education: B.E/B.Tech only from good pedigree About us: Nurtured from the seed of a single great idea - to empower the traveller - MakeMyTrip went on to pioneer India’s...
-
gurugram, India MakeMyTrip Full timeSkills: Backend Development - Java Experience: Must have 13+ years of industry experience in building low-latency & highly scalable applications with efficiency at core Location: Gurgaon Education: B.E/B.Tech only from good pedigree About us: Nurtured from the seed of a single great idea - to empower the traveller - MakeMyTrip went on to pioneer India’s...
-
gurugram, India MakeMyTrip Full timeSkills: Backend Development - JavaExperience: Must have 13+ years of industry experience in building low-latency & highly scalable applications with efficiency at coreLocation: GurgaonEducation: B.E/B.Tech only from good pedigree About us:Nurtured from the seed of a single great idea - to empower the traveller - MakeMyTrip went on to pioneer India’s online...
-
gurugram, India MakeMyTrip Full timeAbout the jobFunction : HolidaysRole : Assistant Manager/Senior Executive - HNI Level : Assistant Manager/Senior ExecutiveLocation : GurgaonAbout the Function Holidays business caters to various segments of travelers travelling to every part of theglobe. While the dynamic or customized travel and tour packages offer consumers an optionto create and design...
-
gurugram, India MakeMyTrip Full timeAbout the job Function : Holidays Role : Assistant Manager/Senior Executive - HNI Level : Assistant Manager/Senior Executive Location : Gurgaon About the Function Holidays business caters to various segments of travelers travelling to every part of the globe. While the dynamic or customized travel and tour packages offer consumers an option to create...
-
Holiday Tribe | Flight Specialist | gurugram
24 hours ago
gurugram, India Holiday Tribe Full timeAbout US:Holiday Tribe is a seed stage VC funded travel tech brand based in Gurugram, specializing in leisure travel and creating unforgettable holiday experiences. The brand stands out by integrating technology to enhance holiday curation, leveraging human talent, and prioritizing customer success throughout the booking and travel journey. Holiday Tribe has...
-
Holidays Supply Lead
1 week ago
Gurugram, India MakeMyTrip Full timeRole: Holidays Supply LeadLevel: Associate Director/DirectorReporting To: Vice President - HolidaysLocation: GurgaonAbout the Function:The role incumbent will be a part of Holiday Supply team supporting the holidays business. With an earnest understanding of Indian consumers travel preferences, the Holidays team offers a vast range of holiday packages for...
-
Holidays Supply Lead
1 week ago
Gurugram, India MakeMyTrip Full timeRole: Holidays Supply LeadLevel: Associate Director/DirectorReporting To: Vice President - HolidaysLocation: GurgaonAbout the Function:The role incumbent will be a part of Holiday Supply team supporting the holidays business. With an earnest understanding of Indian consumers travel preferences, the Holidays team offers a vast range of holiday packages for...
-
gurugram, India MakeMyTrip Full timeAbout the job Company Overview At MakeMyTrip, our mission is to provide exceptional travel experiences for our customers. We pride ourselves on continuously innovating our technology and products to meet the dynamic needs of the rapidly evolving travel ecosystem. We are committed to building a platform that is beloved by both our customers and...
-
gurugram, India MakeMyTrip Full timeCompany Overview: At MakeMyTrip, our mission is to provide exceptional travel experiences for our customers. We pride ourselves on continuously innovating our technology and products to meet the dynamic needs of the rapidly evolving travel ecosystem. We are committed to building a platform that is beloved by both our customers and accommodation partners....
-
gurugram, India MakeMyTrip Full timeCompany Overview:At MakeMyTrip, our mission is to provide exceptional travel experiences for our customers. We pride ourselves on continuously innovating our technology and products to meet the dynamic needs of the rapidly evolving travel ecosystem. We are committed to building a platform that is beloved by both our customers and accommodation partners.Areas...
-
MakeMyTrip | Senior Manager
1 week ago
gurugram, India MakeMyTrip Full timeAbout the Opportunity: Role: Revenue Management Designation: Senior Manager Location: Gurugram Reporting To: CXO About the role: This role requires an individual with a knack for deriving meaningful, actionable insights from various data sets. The aim is to leverage these insights to enhance clientele conversions and boost revenue for the specific...
