Quality Representative

2 days ago

Hyderabad, Telangana, India Jurisaan LLP Full time
Client Care Team – Jurisaan Consulting LLP Location: Financial District, Nanakramguda, Hyderabad

Schedule: Monday–Friday (UK business hours)

Job Type: Full-time, Permanent (1-year lock-in period)

Jurisaan Consulting LLP is a legal outsourcing firm supporting solicitors' practices in England. We specialise in Housing Disrepair and Housing Condition Protocol (HCP) cases, providing high-quality client care services with professionalism and empathy.

Join our Client Care Team as the first point of contact for clients pursuing housing condition claims. You'll conduct initial consultations, provide weekly updates, support file handlers, and ensure compliance with DPA 2018 and UK GDPR.

Handle initial consultation calls and explain the claims process.

Support file handlers with documentation, follow-ups, and scheduling inspections.

Ensure full compliance with UK data protection laws.

Excellent command of English, with the ability to communicate confidently and professionally with UK-based clients .

Prior legal/customer care experience preferred (training provided).

Competitive salary: ₹Training in Housing Disrepair & HCP cases

GDPR & data protection compliance training

Supportive work environment with career growth

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