Female Telecaller

2 days ago

Kolkata, India IEMA Research & Development Pvt. Ltd. - IEMLabs Full time

Job Title: Female Telecaller – STEM Kits & IoT Device SalesLocation: KolkataCompany: IEMA Research & Development Pvt. Ltd.Department: Sales & MarketingEmployment Type: Full-Time / Part-TimeSend your CV to : the Company:IEMA Research & Development Pvt. Ltd. is a technology-driven organization specializing in IoT solutions, AI-based systems, and STEM education products. Our products include IoT training kits, industrial-grade sensors, and educational STEM kits designed to inspire innovation among students, educators, and industries.We are looking for a dynamic and confident Female Telecaller to join our sales team and help drive awareness and sales of our STEM learning and IoT product range.Key Responsibilities:- Make outbound calls to schools, colleges, training centers, and distributors to promote STEM kits and IoT devices.- Explain product features, pricing, and benefits to potential customers in a clear and engaging manner.- Maintain and update customer database (CRM) with lead details and follow-up actions.- Coordinate with the sales and marketing team to schedule product demos and meetings.- Handle inbound queries regarding product specifications, orders, and pricing.- Follow up with potential leads, convert them into confirmed sales, and achieve monthly targets.- Provide customer feedback to the management team for improving product quality and sales strategies.Required Skills & Qualifications:- Education: Graduate (any stream); B.A/ B.Tech or B.Sc. in Science/Engineering background preferred.- Experience: 1–2 years in telecalling, inside sales, or customer relations (education or tech product domain preferred).- Language Proficiency: Fluent in English, Hindi, and Bengali (additional languages are a plus).- Strong communication and persuasion skills.- Enthusiastic, target-oriented, and self-motivated individual.

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