Retail Sales Associate

2 weeks ago


gurgaon, India Lladró, S.A. Full time
Retail Sales Associate (RBM)
BRAND Lladró
REPORTING TO Store Director
LOCATION Ambience Mall, Gurugram & The Chanakya Mall, New Delhi.
About Lladró
We are the world’s leading Spanish brand in the design, manufacturing, and distribution of a wide range of handmade art porcelain creations. Ranging from sculpture and lighting to home accessories, Lladró porcelain pieces embody a contemporary, elegant, and exclusive lifestyle. In India, we already operate through 8 Boutiques in Top premium malls. Now we are opening our new store in The Chanakya, New Delhi.
Do visit the Lladró website: Details: WhatsApp your resume at +91 9560093611
Email us at
MAIN PURPOSE
This is a front-end sales position. Day-to-day sales operations of Lladró boutique include store opening & closing. Is responsible for Retail Sales and customer service.
KEY RESPONSIBILITIES
Retail Sales – Should be excellent in it
Ensuring the highest degree of customer service and in-store experience
Understand customer needs and delight customers, above and beyond the call of duty
Build a long-term relationship with the customer
Maintaining all necessary reports , inventory and VM in line with brand guidelines
Work accurately following standard operating procedures and with an eye for detail
Build in-depth knowledge of the product line, the price ranges and particular specifications relating to the product
Ensuring brand guidelines and visual merchandising standards are met with
Executing weekly sales plans, delivering needed results
Expanding Customer Database - Data to be well collected, updated & maintained
Defining actions to attract new customers and old customers more often
JOB PROFILE
Education. Bachelor's Degree
Experience : 2 - 4 years of retail sales operational experience with luxury / Premium Brand
Languages : Fluent in English
Skills required :
Organized & process oriented
Brand Image Concerned
Ability to write reports
Self-starter with excellent communication and presentation skills
Serious, proactive and can handle and deal comfortably in a multinational environment.
Strong computer & analytical skills
Behavioral competencies:
Responds promptly to customer needs and solicits customer feedback to improve services
Manages difficult or emotional customer situations
Demonstrate attention to detail
Ability to effectively present information & respond to questions from groups of managers, clients and customers
Adhere to company policies & procedures
Supports the organization’s goals & values
Commits to long hours of work when necessary to reach goals and completes tasks on time
Meets challenges & resourcefulness
Adapts to changes in the work environment
Generates suggestions for improving work and develops innovative approaches and ideas
Demonstrates accuracy and thoroughness Meets productiveness standards, completes work in a timely manner and strives to increase productivity
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