Head - Patient Care Services ( Medanta Lucknow )

5 days ago

Lucknow, India Medanta Full time

ABOUT MEDANTA:

Over past 14+ years, Medanta has created an unrivalled impact in delivering world class multispeciality care to patients in India.

We have hospitals in Gurgaon (Delhi NCR), Lucknow, Patna, Indore & Ranchi, and we will soon be opening our 6th hospital in Noida (Delhi NCR). In addition, we have clinics in Defence Colony (South Delhi), Cybercity, Subhash Chowk (Gurgaon), Golfcourse Road (opening shortly) and at the Delhi Airports.

Medanta is constantly growing its digital healthcare services, launched homecare and has also entered into Retail vertical by setting up lab services (outside hospital) & Retail Pharmacies. We further plan to scale up our existing facilities, expand into few more geographical areas and also identify new avenues within Healthcare eco-system (Medical School)

We are looking to hire exceptionally motivated and talented professionals to join our team and be partners in this exciting journey.

Location : Lucknow

Roles & Responsibility :

1.Managing Overall Operations of OPD & IPD, Executive Health Check-up, E-Clinic etc.

2.Participates in all forms of resource acquisition for Patient Services area. Maintain and update the departmental MIS all time.

3.Formulates and implements SOPs for OPD & IPD operations with a proactive approach.

4.Interface with the physicians, patients and their attendants on a regular basis.

5.Ensures smooth flow of patients at admissions, helpdesk, OPD areas, etc.

6.Ensures team awareness and readiness for emergency patient handling roles.

7.Plans and coordinates for future expansion of the department.

8.Coordinates with diagnostic and treatment activities to achieve high customer satisfaction levels with services.

9.Supervises OPD & IPD services and staffing on daily basis.

10.Ensures proper manpower planning and optimum deployment.

11.Conducts & coordinates training programs for teams.

12.Ensures ethical practices are followed by the team members and department.

13.Monitors and motivates the team and minimize attrition.

14.Manages the operational activities of the department to include: staffing levels, constant improvement process & system evaluation. Develop solutions to enhance efficiencies.

15.Review the KRA / KPIs of staff and Establishes employee goals and conduct employee performance reviews.

16.Gives presentation and orientation to related departments to ensure better coordination.

17.Grievance Handling of staff and taking remedial actions

Qualification & Desired Profile :

1.Graduate with Master's degree in Healthcare Administration (MHA), Hospital Management, or a related field is a plus.

2.Certification in Healthcare Quality (CPHQ), Patient Safety, or related fields is preferred.

3.Proven track record in patient care coordination, service delivery improvement, and team leadership in a healthcare environment

  • Medanta | Head

    5 days ago

    lucknow, India Medanta Full time

    ABOUT MEDANTA:Over past 14+ years, Medanta has created an unrivalled impact in delivering world class multispeciality care to patients in India.We have hospitals in Gurgaon (Delhi NCR), Lucknow, Patna, Indore & Ranchi, and we will soon be opening our 6th hospital in Noida (Delhi NCR). In addition, we have clinics in Defence Colony (South Delhi), Cybercity,...

  • Medanta | Head

    5 days ago

    lucknow, India Medanta Full time

    ABOUT MEDANTA: Over past 14+ years, Medanta has created an unrivalled impact in delivering world class multispeciality care to patients in India. We have hospitals in Gurgaon (Delhi NCR), Lucknow, Patna, Indore & Ranchi, and we will soon be opening our 6th hospital in Noida (Delhi NCR). In addition, we have clinics in Defence Colony (South Delhi),...

  • Head - patient care services ( medanta lucknow )

    4 days ago

    Lucknow, India Medanta Full time

    ABOUT MEDANTA: Over past 14+ years, Medanta has created an unrivalled impact in delivering world class multispeciality care to patients in India.We have hospitals in Gurgaon (Delhi NCR), Lucknow, Patna, Indore & Ranchi, and we will soon be opening our 6th hospital in Noida (Delhi NCR). In addition, we have clinics in Defence Colony (South Delhi),...

  • Head - Patient Care Services ( Medanta Lucknow )

    5 days ago

    Lucknow, India Medanta Full time

    ABOUT MEDANTA:Over past 14+ years, Medanta has created an unrivalled impact in delivering world class multispeciality care to patients in India.We have hospitals in Gurgaon (Delhi NCR), Lucknow, Patna, Indore & Ranchi, and we will soon be opening our 6th hospital in Noida (Delhi NCR). In addition, we have clinics in Defence Colony (South Delhi), Cybercity,...

  • Head - Patient Care Services ( Medanta Lucknow )

    1 week ago

    Lucknow, India Medanta Full time

    ABOUT MEDANTA:Over past 14+ years, Medanta has created an unrivalled impact in delivering world class multispeciality care to patients in India.We have hospitals in Gurgaon (Delhi NCR), Lucknow, Patna, Indore & Ranchi, and we will soon be opening our 6th hospital in Noida (Delhi NCR). In addition, we have clinics in Defence Colony (South Delhi), Cybercity,...

  • Head - Patient Care Services ( Medanta Lucknow )

    5 days ago

    Lucknow, India Medanta Full time

    ABOUT MEDANTA: Over past 14+ years, Medanta has created an unrivalled impact in delivering world class multispeciality care to patients in India. We have hospitals in Gurgaon (Delhi NCR), Lucknow, Patna, Indore & Ranchi, and we will soon be opening our 6th hospital in Noida (Delhi NCR). In addition, we have clinics in Defence Colony (South Delhi),...

  • Head - Patient Care Services ( Medanta Lucknow )

    5 days ago

    Lucknow, India Medanta Full time

    ABOUT MEDANTA: Over past 14+ years, Medanta has created an unrivalled impact in delivering world class multispeciality care to patients in India. We have hospitals in Gurgaon (Delhi NCR), Lucknow, Patna, Indore & Ranchi, and we will soon be opening our 6th hospital in Noida (Delhi NCR). In addition, we have clinics in Defence Colony (South Delhi),...

  • Medanta | Head

    1 week ago

    Lucknow, India Medanta Full time

    ABOUT MEDANTA:Over past 14+ years, Medanta has created an unrivalled impact in delivering world class multispeciality care to patients in India.We have hospitals in Gurgaon (Delhi NCR), Lucknow, Patna, Indore & Ranchi, and we will soon be opening our 6th hospital in Noida (Delhi NCR). In addition, we have clinics in Defence Colony (South Delhi), Cybercity,...

  • Medanta - Head - Patient Care Services

    2 months ago

    Lucknow, India Medanta Full time

    ABOUT MEDANTA:.- Over past 14+ years, Medanta has created an unrivalled impact in delivering world class multispeciality care to patients in India.- We have hospitals in Gurgaon (Delhi NCR), Lucknow, Patna, Indore & Ranchi, and we will soon be opening our 6th hospital in Noida (Delhi NCR).- In addition, we have clinics in Defence Colony (South Delhi),...

  • Patient Services Director

    5 days ago

    Lucknow, Uttar Pradesh, India Medanta Full time

    About Medanta:We are a leading multispecialty healthcare provider with 14+ years of experience in delivering world-class care to patients in India.With hospitals in Gurgaon (Delhi NCR), Lucknow, Patna, Indore & Ranchi, and clinics in Defence Colony (South Delhi) and Cybercity, we aim to provide seamless patient experiences.We continuously expand our digital...

  • Senior Healthcare Operations Manager

    2 weeks ago

    Lucknow, Uttar Pradesh, India Medanta Full time

    Job OverviewMedanta, a leading healthcare provider in India, is seeking an exceptional Senior Healthcare Operations Manager to join its team in Lucknow. As a key member of the patient care services department, you will be responsible for managing overall operations, ensuring smooth patient flow, and supervising staff to deliver high-quality services.

  • Patient Care Assistant

    6 months ago

    Lucknow, India Krypton enterprises Full time

    Patient Care Responsibilities: - ■Keeping patient rooms clean and organized. ■Monitoring patient health and measuring vital signs. ■Maintaining accurate patient records. ■Assisting the healthcare team with administering treatments. ■Collecting liquid samples or specimens for testing. ■Performing basic nursing procedures such as...

  • Patient Care Coordinator

    6 months ago

    Lucknow, India Urvara fertility centre Full time

    **Job description** **Job Summary**: The Psychologist in IVF provides psychological support to patients undergoing fertility treatment, including in vitro fertilization, intrauterine insemination, and other related procedures. They help. patients manage the emotional and psychological challenges that come with fertility treatments, including anxiety,...

  • Critical Care Nurse

    6 months ago

    Lucknow, India Apollo Home Health Care Ltd Full time

    Roles and responsibilities: Clinical - To maintain professional standards of competence in line with current best nursing practices. - To ensure that all care needs for each patient are met in accordance with the care plan. - To ensure that all patient care is delivered in accordance with company documented clinical standards. - To ensure that all relevant...

  • Customer Care Executive@lucknow

    6 months ago

    Lucknow, India Shining Stars ITPL Full time

    **!!!!** **Hello Jobseekers !!!!!** **!!!!Greeting from Shining Stars !!!!** **HIRING FOR** **CUSTOMER CARE EXECUTIVE PROFILE FOR A DOMESTIC BPO IN LUCKNOW.** **NOTE**: **Should have Good English communication skills.** ***LOCATION : LUCKNOW*** **PROFILE: - CUSTOMER CARE EXECUTIVE.** **SALARY: - UPTO 14K -20K CTC.** **SHIFTS: Day Shifts for...

  • Customer Care Executive@lucknow

    6 months ago

    Lucknow, India Shining Stars ITPL Full time

    **!!!!** **Hello Jobseekers !!!!!** **!!!!Greeting from Shining Stars !!!!** **HIRING FOR** **CUSTOMER CARE EXECUTIVE PROFILE FOR A DOMESTIC BPO IN LUCKNOW.** **NOTE**: **Should have Good English communication skills.** ***LOCATION : LUCKNOW*** **PROFILE: - CUSTOMER CARE EXECUTIVE.** **SALARY: - UPTO 14K -18K CTC.** **SHIFTS: Day Shifts for...

  • Customer Service Executive@lucknow

    6 months ago

    Lucknow, India Shining Stars ITPL Full time

    **!!!!** **Hello Jobseekers !!!!!** **!!!!Greeting from Shining Stars !!!!** **HIRING FOR** **CUSTOMER CARE EXECUTIVE PROFILE FOR A DOMESTIC BPO IN LUCKNOW.** **NOTE**: **Should have Good English communication skills.** ***LOCATION : LUCKNOW*** **PROFILE: - CUSTOMER CARE EXECUTIVE.** **SALARY: - UPTO 14K -20K CTC.** **SHIFTS: Day Shifts for...

  • Patient Care Counselor

    6 months ago

    Lucknow, Uttar Pradesh, India HCAH Full time

    Visit in Hospitals in Lucknow (outstation travel as well) Explain patients about the program and documentation. Help them to complete all documentation. Enrollment into the program via crm Collection of original documents from patient Coordination with patients, back-end team, doctors, etc Follow up with patients. Excellent in communication skill in...

  • Head Pastry Chef

    2 weeks ago

    Lucknow, Uttar Pradesh, India Hyatt Corporation Full time

    Job SummaryThis is a full-time opportunity for an experienced Head Pastry Chef to join our team at the Hyatt Regency Lucknow in India.About UsThe Hyatt Regency Lucknow is a 5-star hotel located in the heart of the city, offering luxurious amenities and exceptional service to our guests.Job DescriptionWe are seeking a highly skilled and experienced Head...

  • Wound Care Advisor

    6 months ago

    Lucknow, India sri mukta agency Full time

    Wound care nurses specialize in assessing and treating patients with complex wounds, ostomies, or continence conditions. They work closely with members of patient care teams to ensure that personalized treatment plans are followed correctly in order to prevent future infection or injury. Common types of complex patient wounds include ulcers, burns, pressure...