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Email delivery

2 weeks ago

Anand, India Graph8 Full time

About the Role: You will be responsible for the stability of a high-scale outbound engine sending 100,000+ emails daily across many domains, where deliverability is no longer marketing ops but true infrastructure. At this scale, any failure in authentication, domain reputation, list quality, volume patterns, or template structure—even for 30 minutes—can lead to Gmail blocking all sends, domains getting burned, client performance collapsing, and trust being destroyed. We need someone who can own this entire layer end-to-end, combining technical operations, domain engineering, and messaging quality to keep the system healthy and performant. Role Purpose Protect and optimize the full outbound email ecosystem so graph8 and all client accounts can reliably send 100k+ emails/day with: High inbox placement Stable sender reputation Zero domain burnout Predictable performance You will own: Domain setup → Authentication → List hygiene → Copy quality → Volume orchestration → Continuous monitoring Top Responsibilities 1. Domain & DNS Ownership You must be able to configure, debug, and maintain: SPF DKIM DMARC BIMI Reverse DNS Domain pools/subdomains Authentication alignment across platforms 2. Volume Engineering at Scale Plan and execute warm-ups Define safe throttling rules Orchestrate daily send volumes Maintain healthy sending patterns for 100k+/day Prevent domain poisoning and reputation drops 3. Data & Monitoring Inbox placement testing Interpret Gmail Postmaster Tools Analyse bounces, complaints, and reputation signals (Bonus) Ability to write basic SQL or Python for diagnostics 4. List Hygiene Enforce validation Maintain suppression lists Keep bounce rate consistently Remove spam traps and risky segments 5. Template & Copy Quality You must understand how language, tone, structure, links, CTAs, and HTML formats influence spam filters. This role requires both technical and qualitative judgment . Non-Negotiables - Experience managing high-volume outbound (50k–250k/day) - Deep, practical understanding of SPF/DKIM/DMARC - Experience with monitoring & validation tools - Experience with high-volume ESPs - Ability to work independently and protect entire domain ecosystem - Strong pattern recognition with Gmail behavior Do NOT apply if you: Only worked in Hub Spot/Marketo campaign ops Only write email copy Only know general email marketing 10k/day Have no DNS/domain experience Candidate Snapshot 3–5 years in email infrastructure, deliverability engineering, or technical marketing ops Strong analytical + diagnostic mindset Comfortable running checklists, audits, and remediation workflows Experience working with multiple clients or multiple sending environments Pragmatic, low-ego, and execution-focused Success Outcomes (30 / 60 / 90 Days) 30 Days Full audit of domains, DNS, templates, sending pools Daily monitoring system in place All lists validated + suppression rules active 60 Days Warm-ups stabilized Gmail inbox rate ≥ 90% Template scoring system implemented 90 Days Full infrastructure documented & automated Owner of the entire outbound layer with no escalations