Telesales Manager

3 weeks ago

Ahmedabad, India OmniMD Full time

Job Description: Telesales Manager – Healthcare IT

We are seeking an experienced Telesales Manager to lead and oversee our Sales Development Representative (SDR) team in the Healthcare IT domain. . The ideal candidate will be instrumental in strategizing, implementing, and monitoring telesales activities while ensuring exceptional customer experience and achieving organizational sales goals.

Key Responsibilities:

  • Collaborate with sales leadership to design and refine telesales strategies for Healthcare IT solutions .
  • Lead, mentor, and manage the SDR team to drive lead generation and conversion within the healthcare provider landscape .
  • Develop industry-specific sales scripts and response templates for effective engagement with clinics, hospitals, and healthcare systems .
  • Implement targeted telesales campaigns to position healthcare IT solutions as the optimal choice for clients.
  • Monitor team performance, providing training and actionable feedback to achieve healthcare sales KPIs .
  • Engage healthcare providers to address challenges in practice management, billing efficiency, and interoperability .
  • Qualify leads by understanding their specialty needs and operational workflows , and route them to the sales team for closure.
  • Maintain accurate records of interactions, focusing on healthcare-specific pain points like compliance and patient data management .
  • Leverage CRM tools to track metrics and ensure accurate reporting specific to healthcare IT sales processes .
  • Present performance insights to senior management, with recommendations for improving outreach in the healthcare sector .
  • Stay informed about Healthcare IT trends, such as regulatory changes, value-based care, and digital health advancements , to align telesales efforts with market needs.
  • Encourage a culture of excellence and motivate the team to achieve their best in a mission-driven, healthcare-focused sales environment .

Key Skills and Qualifications:

  • Proven experience as a Telesales Manager in the Healthcare IT industry, with expertise in selling Healthcare products and service .
  • Deep understanding of healthcare operations, billing workflows, and IT system integration .
  • Strong communication and negotiation skills, particularly with healthcare administrators and decision-makers.
  • Leadership abilities to guide a team in a high-pressure, results-oriented environment.
  • Familiarity with healthcare-specific CRM systems and sales analytics tools.
  • Analytical mindset to evaluate metrics and refine healthcare telesales strategies .
  • Bachelor’s degree in Healthcare Administration, Business, or IT is preferred.

Experience - 10 to 15 Yrs

This is an exciting opportunity for a leader passionate about driving sales success and fostering a high-performance culture within the team.

Please share your CV at

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