Guest relations manager from hotel/hospitality @ ikk panjab restaurant
7 hours ago
Position - Guest Relation Manager / Officer = ONLY from Hotel / Restaurant / Hospitality Industry
Location - Inner Circle, CP, New Delhi
Purpose of role - As a leader of dynamic team, position will be the orchestrator of exceptional guest experiences for service , Ambience or F&B experience
Job Description -
Position will be responsible to assist with the efficient running of the department in line with Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Brand /Guest Relations Manager is responsible to manage and lead respective team members to enhance guest experience, curate special occasion memories, handle guest complaints and provide timely resolutions in coordination with other departments, keep track of VIP / regular clients arrivals monitoring and leading Guest satisfaction meeting with other departments.
Responsible to P&L, sales of outlet, control of consumption and achieving monthly and yearly target.
Assists Guest Service team/ Service team in formulating new procedures and directives in order to continue improve the Department t horough working knowledge of the operations.
Must have strong understanding of the functions of each department of the outlet physical layouts, facilities, the key personnel and their roles, daily functions and special events, Conventions.
staff handling and training and constant development.
Eligibility & Requirements
Diploma / degree into HM / Guest Relations or Hospitality / Huminites
Pleasing personality, Exceptional Communication (English & Hindi, Prefer Punjab) Guest handling skills, Hospitality & F&B knowledge
Minimum 2 Years working as GRM / Front Office with a brand Hotel / Restaurant Chain
Please NOTE' Only shortlisted profile will be contacted; Hiring process-this is urgent vacancy to fast-track the process, we may directly contact on a call/whatsapp instead email, between 9am to 830pm please only apply if comfortable with these term s; Working days/schedule - 6 days/flexible hours ; Level - Senior level ; Dept F&B Service/Operations ; Travel - Local & Outstation - No, may be ; Work Location - CP, New Delhi ; Preferred candidates - local from Delhi / NCR. or ready to relocate at the earliest ; Early Joiner preferred ; Range Ctc upto 5-6lpa , Variables & Benefits. Service Charge & Tips, Meal, uniforms, yearly bonus etc,& Incentive program*condition applied; Compliance as per State rules. #Pls Note-NO accommodation / Pick & drop facility provided. Please apply mention - current and e-salary & Notice period. MUST HRD # 8929096775 / ,
About Bright Hospitality born Delhi since two decades. As Intro - We are a premium, high end chain of Restaurants Chain, Cafe & Bar across north & east India, however BHPL has conceptualized and created some of the most well-known brands by making food not just a delicacy but an experience & ambiance. We are hospitality services to operate F&B outlets (end to end) Each brand, namely OMO, A vegan soul food community, AMPM Cafe' & Bar best experience of bar with live music, & Kung Fu-Mama a cloud kitchen at Gurgaon & Kolkata I Ikk Panjab, authentic flavor of Panjabi taste. Hotel Eternity a comfortable stay at New Delhi locations. The GT Road Restaurant & Bar, a 3200 kms food journey experience in barbeque - buffet concept, at Delhi, Chandigarh, Ludhiana, Indore-
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New Delhi, India Bright Hospitality Private Limited Full timeIkk Panjab Restaurant & Bar , By Bright Hospitality, Delhi a restaurant a bar and a brand pertaining the lost recipe of inspired by undivided Panjab, Renowned & ritzy restaurant specializing in old-world recipes & familiar flavors at heart of the capital, CP Delhi. Flavors as rich as the heritage they come from also a F&B-Nightlife outlet that offers a...
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new delhi, India Bright Hospitality Private Limited Full timeIkk Panjab Restaurant & Bar , By Bright Hospitality, Delhi a restaurant a bar and a brand pertaining the lost recipe of inspired by undivided Panjab, Renowned & ritzy restaurant specializing in old-world recipes & familiar flavors at heart of the capital, CP Delhi. Flavors as rich as the heritage they come from also a F&B-Nightlife outlet that offers a...
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