Visa officer

Job description:
Company Description:
HM Aviation is one of India's leading pilot training institutes, operated by experienced aviation professionals who understand the industry. With a focus on offering high-quality training, HM Aviation has trained more than 1700 pilots to date. As a partner of top flight schools worldwide, we offer international experience and ensure our students receive exceptional flight and ground training. Our training faculty consists of retired air navigators, ex-airforce pilots, and experienced ground instructors. We also provide high-quality aircraft type rating for A320, B737, ATR72-600.
OFFICE LOCATION IS RAJOURI GARDEN, NEW DELHI.
Role Description:
This is a full-time on-site role for a Visa Officer at HM Aviation. The Visa Officer will be responsible for handling visa applications and processes, addressing immigration issues, providing excellent customer service, and maintaining effective communication.
Job Description:
Giving Advice: They provide information and guidance to students about how to apply for a student visa in the US, NEW ZEALAND & SOUTH AFRICA. They explain what documents are needed and answer any students' questions.
Assisting with Applications: They help students complete the application forms correctly and ensure they have all the necessary documents. They review the applications to make sure everything is in order.
Keeping Records: They collect and keep all the required documents from the students, like their educational certificates, passports, and financial statements. They make sure all the documents are complete and meet the visa requirements.
Working with Flying Schools: They communicate with the flying schools to get the necessary paperwork, like offer letters, for visa applications. They also talk to the admissions offices to make the process easier for students.
Following Rules: They stay updated on immigration rules and regulations so they can help students follow them. They make sure all the processes they handle are legal and in line with the requirements.
Helping Students: They stay in touch with students throughout the visa application process. They update them on the progress of their applications and answer their questions. They provide good customer service and support.
Handling Problems: If any issues come up during the application process, like a visa refusal or a delay, they try to find a solution. They work with the right people to resolve the problem and help the student.
Managing Data: They keep accurate records of all the student visa applications they handle. They make sure the information is kept private and follow the rules for handling data.
Improving the Process: They look for ways to make the visa application process better and faster. They find ways to improve how they do things so students have a smoother experience.
Qualifications
Visa processing and immigration knowledge
Strong interpersonal and customer service skills
Effective communication skills
Attention to detail and accuracy in handling visa applications
Experience in a similar role or in the aviation industry is a plus
Bachelor's degree in a relevant field
Exact compensation may vary based on skills, experience, and location.
Base Salary
₹25,000/month - ₹35,000/month
Office timings: 10:00am to 6:00pm, Monday to Saturday

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