Collections Associate

1 day ago


Bangalore, India Synup Full time

JOB DESCRIPTION Role Overview The AR, Collections & AP Specialist is responsible for managing the full lifecycle of Synup’s Accounts Receivable and Accounts Payable processes — including invoice tracking, dunning workflows, collections follow-ups, updating cashflow forecasts, and executing the AP payout calendar. This role works closely with Finance, Customer Success, Sales, and the CEO, and is critical to reducing DSO, improving cashflow, and ensuring operational discipline across AR/AP. This position is based in India , with daily overlap during US mornings (EST) . Responsibilities Accounts Receivable & Collections Execute manual follow-up sequences: Call AP departments for overdue balances according to established cadence Generate manual invoices when required and send to client AP Mark accounts delinquent in system Prepare data for collection agency when accounts reach 120+ days Accounts Payable Maintain vendor ledger & status Collections achieved Collection agency outcomes Bad debt % of overdue accounts Prepare inputs for Bi-Monthly Collections Review 3–7 years AR/Collections experience (preferably US clients) ~ Excellent written English ~ Comfortable calling US customers ~ Experience using any of the following (preferred): ~ Zoho Desk / Zoho CRM ~ Quickbooks / Netsuite ~ Strong Google sheet skills



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