Customer Relationship Management Manager
2 weeks ago
Position: Customer Relations ManagerLocation: Maharani Bagh, New Delhi,Experience Required: Minimum 5 years in a real estate backgroundEducation: Postgraduate degree (regular course)Job Summary:We are seeking a highly efficient and experienced Customer Relations Manager with a strong background in real estate. The ideal candidate should have a minimum of 5 years of experience in the real estate industry and possess a postgraduate degree. The primary responsibility of this role is to manage customer relations, ensuring all queries are addressed promptly and efficiently. The candidate should have a proactive approach in maintaining client relationships, deep knowledge of real estate transactions, and effective use of CRM software. Additionally, the candidate should have no interest in sales but be highly skilled in technical aspects such as ATS registration, raising demands, GST processes, and RERA lawKey Responsibilities:Customer Interaction:Respond to customer queries via email, WhatsApp, or phone calls efficiently and promptly.Provide prompt and accurate responses to client inquiries via email.Update clients regularly about the status of their properties.Maintain a high level of customer satisfaction by providing timely and accurate information.Technical Knowledge:Handle ATS (Agreement to Sale) registrations accurately.Complete understanding of agreements to sell, sale deeds, and the registration processes for these documents.Raise demands and forward GST information to the accounts department.Ensure compliance with RERA (Real Estate Regulatory Authority) laws and regulations.Stay updated with the latest developments in RERA laws and ensure all activities comply with these regulations.Financial Management:Efficiently manage and collect payments from customers.Calculate interest on delayed demands and other financial implications within the real estate sector.Liaise with the accounts department to ensure smooth financial operations.Communication:Maintain clear and professional communication with customers at all times.Provide detailed updates and reports to the management team as required.Compliance and Regulation:Stay updated with the latest developments in RERA laws and ensure all activities comply with these regulations.Address and resolve any regulatory issues that arise.Client Engagement:Expertise in identifying optimal times for raising demands based on client engagement and market trends.Skilled in presenting properties to clients, particularly in the Goa area, ensuring a positive client experience and engagement.Software Utilization:Proficient use of 4QT or equivalent real estate management software to manage client information and transaction details.Qualifications and Skills:Postgraduate degree from a recognized institution.Minimum 5 years of experience in the real estate sector.Proven track record of managing relationships with HNI clients in the luxury real estate sector.Experience in handling property transactions and registrations.Strong knowledge of ATS registration processes and demand raising.Proficient understanding of GST regulations as applicable to real estate.In-depth knowledge of RERA laws and regulations.Excellent communication skills (verbal and written).High efficiency in managing and resolving customer queries.Proven track record in effective payment collection.Exceptional communication skills, meticulous attention to detail, and a strategic thinker with the ability to work under pressure.Ability to work independently and handle multiple tasks simultaneously.Strong organizational and time-management skills.
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Customer Relationship Manager
7 days ago
New Delhi, India NGO PARTNERS Full timeOverview The Customer Relationship Manager plays a crucial role in fostering positive relationships with clients and ensuring their satisfaction. This position is vital to the organizations success as it directly impacts customer retention loyalty and overall business growth. Key responsibilitiesBuild and maintain strong longlasting customer relationshipsAct...
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Customer Relationship Manager
1 month ago
New Delhi, India NGO PARTNERS Full timeOverviewThe Customer Relationship Manager plays a crucial role in fostering positive relationships with clients and ensuring their satisfaction. This position is vital to the organizations success as it directly impacts customer retention loyalty and overall business growth.Key responsibilitiesBuild and maintain strong longlasting customer relationshipsAct...
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Customer Relationship Manager
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new delhi, India NGO PARTNERS Full timeOverviewThe Customer Relationship Manager plays a crucial role in fostering positive relationships with clients and ensuring their satisfaction. This position is vital to the organizations success as it directly impacts customer retention loyalty and overall business growth.Key responsibilitiesBuild and maintain strong longlasting customer relationshipsAct...
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Customer Relationship Manager
1 week ago
new delhi, India NGO PARTNERS Full timeOverview The Customer Relationship Manager plays a crucial role in fostering positive relationships with clients and ensuring their satisfaction. This position is vital to the organizations success as it directly impacts customer retention loyalty and overall business growth.Key responsibilities Build and maintain strong longlasting customer relationships...
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Customer Relationship Manager
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New Delhi, India Highfly Sourcing Full timeWe are looking for a skilled CRM Specialist to manage and enhance client relationships, ensuring a smooth and supportive experience throughout the visa and immigration process. In this role, you will be responsible for implementing CRM strategies, managing customer interactions, and ensuring client satisfaction. The ideal candidate will have a strong...
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Customer Relationship Manager
1 week ago
new delhi, India Highfly Sourcing Full timeWe are looking for a skilled CRM Specialist to manage and enhance client relationships, ensuring a smooth and supportive experience throughout the visa and immigration process. In this role, you will be responsible for implementing CRM strategies, managing customer interactions, and ensuring client satisfaction. The ideal candidate will have a strong...
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New Delhi, India Techify Solutions Full timeJob Title: Customer Success ManagerEmployment Type: FulltimeExperience Level: MidSenior LevelIndustry: CRM & Loyalty Management SoftwareJob Overview:Candidate works as Customer Success at LoMoSo you will be the key point of contact for ourclients helping them achieve their business goals through the successful use of our CRM andloyalty management platform....
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Customer relationship management manager
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New Delhi, India Aimlay Full timeJob Title: CRM – Collections Job Type: Full-Time (Office) Location: Rohini, Delhi Experience: 1-3 years Salary: ₹25,000 - ₹35,000 per month Qualification: Graduate Gender Preference: Both Male & Female No. of open positions :5 Job Description: We are seeking an experienced Customer Relationship Manager (CRM) – Collections to join...
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Customer Relationship Executive
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New Delhi, India Bridginggaps management solutions pvt ltd Full time**"HIRING FOR LARGEST ALLUMINIUM MANUFACTURING COMPANY"** We are recruiting for an experienced Customer Relationship Manager to be responsible for engaging with key customers by building and preserving trusting relationships. As Customer Relationship Manager you will constantly identify opportunities to grow the customer base and build positive...
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New Delhi, India Techify Solutions Full timeJob Title: Customer Success Manager Employment Type: Fulltime Experience Level: MidSenior Level Industry: CRM & Loyalty Management Software Job Overview: Candidate works as Customer Success at LoMoSo you will be the key point of contact for ourclients helping them achieve their business goals through the successful use of our CRM andloyalty...
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Customer Relationship Manager
3 weeks ago
new delhi, India Techify Solutions Full timeJob Title: Customer Success Manager Employment Type: Fulltime Experience Level: MidSenior Level Industry: CRM & Loyalty Management Software Job Overview: Candidate works as Customer Success at LoMoSo you will be the key point of contact for ourclients helping them achieve their business goals through the successful use of our CRM andloyalty...
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Customer Relationship Manager
1 week ago
new delhi, India Techify Solutions Full timeJob Title: Customer Success Manager Employment Type: Fulltime Experience Level: MidSenior Level Industry: CRM & Loyalty Management Software Job Overview: Candidate works as Customer Success at LoMoSo you will be the key point of contact for ourclients helping them achieve their business goals through the successful use of our CRM...
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Customer Relationship Management Manager
2 weeks ago
new delhi, India Aimlay Full timeJob Title: CRM – CollectionsJob Type: Full-Time (Office)Location: Rohini, DelhiExperience: 1-3 yearsSalary: ₹25,000 - ₹35,000 per monthQualification: GraduateGender Preference: Both Male & FemaleNo. of open positions :5 Job Description:We are seeking an experienced Customer Relationship Manager (CRM) – Collections to join our team. The ideal...
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Customer Relationship Manager
1 month ago
New Delhi, India NGO PARTNERS Full timeOverviewThe CustomerRelationship Manager plays a crucial role in fostering positiverelationships with clients and ensuring their satisfaction. Thisposition is vital to the organizations success as it directlyimpacts customer retention loyalty and overall businessgrowth.KeyresponsibilitiesBuild and maintainstrong longlasting customer relationshipsActas the...
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Customer Relationship Manager
2 weeks ago
New Delhi, India Highfly Sourcing Full timeWe are looking for a skilled CRM Specialistto manage and enhance client relationships, ensuring a smooth andsupportive experience throughout the visa and immigration process.In this role, you will be responsible for implementing CRMstrategies, managing customer interactions, and ensuring clientsatisfaction. The ideal candidate will have a strong background...
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Customer Relationship Management Manager
1 month ago
new delhi, India Melhor Group Full timePosition: Customer Relations Manager Location: Maharani Bagh, New Delhi, Experience Required: Minimum 5 years in a real estate background Education: Postgraduate degree (regular course) Job Summary: We are seeking a highly efficient and experienced Customer Relations Manager with a strong background in real estate. The ideal candidate should have a...
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Customer relationship management manager
2 weeks ago
New Delhi, India Melhor Group Full timePosition: Customer Relations Manager Location: Maharani Bagh, New Delhi, Experience Required: Minimum 5 years in a real estate background Education: Postgraduate degree (regular course) Job Summary: We are seeking a highly efficient and experienced Customer Relations Manager with a strong background in real estate. The ideal candidate should have a...
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Customer Relationship Management Manager
2 weeks ago
New Delhi, India Melhor Group Full timePosition: Customer Relations Manager Location: Maharani Bagh, New Delhi, Experience Required: Minimum 5 years in a real estate background Education: Postgraduate degree (regular course) Job Summary: We are seeking a highly efficient and experienced Customer Relations Manager with a strong background in real estate. The ideal candidate should have a...
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Customer Relationship Manager
1 month ago
New Delhi, India Techify Solutions Full timeJob Title: CustomerSuccess ManagerEmployment Type:Fulltime ExperienceLevel: MidSenior LevelIndustry: CRM & Loyalty ManagementSoftware JobOverview: Candidateworks as Customer Success at LoMoSo you will be the key point ofcontact for ourclients helping them achieve their business goalsthrough the successful use of our CRM andloyalty managementplatform. You...
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Customer Relationship Management Manager
2 months ago
new delhi, India Melhor Group Full timePosition: Customer Relations ManagerLocation: Maharani Bagh, New Delhi,Experience Required: Minimum 5 years in a real estate backgroundEducation: Postgraduate degree (regular course)Job Summary:We are seeking a highly efficient and experienced Customer Relations Manager with a strong background in real estate. The ideal candidate should have a minimum of 5...