Commissioning Engineer

2 weeks ago

Bangalore, India Hitachi Energy Full time

Mission Statement

Technical provides post-sale technical customer service to business or end consumer customers responding to a high volume of low complexity technical inquiries (e.g., equipment or software installation/activation/troubleshooting, providing technical product specifications & information on compatibility with other products, etc.). Providing responses to customer inquiries based on pre-determined scripts and other response guidance tools. Recommending alternative products or services (e.g., warranties) as part of customer issue resolution

Work Environment:

An Experienced Professional (P2) applies practical knowledge of job area typically obtained through advanced education and work experience. May require the following proficiency: Works independently with general supervision. Problems faced are difficult but typically not complex. May influence others within the job area through explanation of facts, policies and practices.

Your responsibilities

• Working in conjunction with the Hitachi energy Commissioning Department to assist in the installation, commissioning and fault resolution of SCADA, RTU, communications Networks and Protection systems installed base.

• Work on an 'on call Rota' to provide out of hours emergency call out service to existing customers.

• Maintain the reporting and record system for customer problems, maintenance and fixes.

• Provide technical support to both customers and colleagues in evaluating technical requirements and answering associated technical queries.

• Assist Sales & Tendering to impart customer and site-specific experience and knowledge.

• Assist with customer approval activities such as Type Registration (standardization) and customer specific designs.

• Preparation of technical & test specifications, test reports, IEC61850 files and design drawings etc. • To ensure compliance with Quality Management System, Safety Procedures and Accountancy Policies.

• Help to maintain customer spares and customer standby systems.

• Preparation of method statements, risk assessments for onsite work activities.

• Valued team member who is equally capable of lone working and working as a member of a team.

• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• BE in Computer science, Information Technology, Electrical & Electronics or Communication engineer.

• Minimum 3-8 years of experience in Substation automation system with strong knowledge on IT - Cyber security concepts.

• Hands on Experience of Substation automation and communication systems.

• Strong knowledge on ABB Substation Automation Engineering software s such as IET, Microscada, PCM, RTU etc.

• Experience in Active directory services.

• Experience in Intrusion detection, Router and firewall configuration, Domain controller configuration, Patch management WSUS concept.

• Knowledge on other manufacturer substation Automation software's Knowledge on communication protocol - IEC 61850 , IEC 60870 - 5-101 , 103 ,104, LON , SPA , DPN3 , Modbus etc.

• Proficiency in English, speaking and writing.

• Strong background in Protection testing and working with power transmission and distribution protection solutions.

• Working Knowledge of SCADA & RTU's. Demonstrate excellent customer focus.

• Proficiency in both spoken & written English language is required.

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