Children Senior Team Leader

2 days ago

Mumbai, Maharashtra, India Truemeds Full time
Team Lead – Telesales (Pharmacists)

Powai, Mumbai (Full-time, On-site)

to make healthcare affordable and accessible to all."

No one should have to choose between their health and their healthcare costs. With this vision, we aim to make healthcare affordable and accessible. We are a technology-driven, telehealth platform that aims to reduce healthcare expenses and improve healthcare outcomes by democratising medicine purchases in India. We aim to become the go-to e-pharmacy for the "Smart consumer" to go for best-value medicines.

Now, we're looking for next-generation leaders who can scale with us. If you're someone who thrives in high-energy environments, can inspire large teams, and wants exponential career growth, this is your opportunity.

We are seeking a Team Lead – Telesales (Pharmacists) to manage, inspire, and grow a high-performing team of 60+ telesales executives. This is not just about managing operations, it's about building a culture of performance, ownership, and customer-first thinking.

You will be the engine room leader, ensuring that targets are achieved, processes run smoothly, and every team member is motivated to deliver their best. Lead, mentor, and manage a team of 60+ telesales pharmacists.

Performance & Quality Management

Drive sales outcomes while ensuring top-notch call quality.

Partner with the Quality team to monitor metrics, coach underperformers, and recognize top achievers.

Use data-driven insights to design performance improvement strategies.

Own attendance, rosters, and workforce planning to ensure zero disruption in daily operations.

Anticipate challenges by analysing data and plan backups to maintain seamless order flow.

Training & People Development

Run regular training sessions to sharpen sales skills and product knowledge.

Spot high-potential performers and groom them into future team leaders.

Build a culture of respect, collaboration, and performance-driven fun.

Graduate (Engineering or related field/ Business schools preferred).

Experience: 1–2 years of experience in telesales / inside sales / call centre sales, with exposure to team handling.

Leadership: Ability to lead large groups, inspire performance, and make quick decisions under pressure.

Ambitious, resilient, and ready to scale with one of India's fastest-growing health-tech companies.

Lead a team of 60+ from day one.

Your work directly contributes to making healthcare affordable for millions of Indians.

Fast, data-driven, collaborative, and entrepreneurial.

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