Senior Executive Client Servicing

3 days ago


Worli, India FoxyMoron Full time

Role Overview The Senior Client Servicing Executive plays a key role in managing client relationships, ensuring seamless coordination between internal teams, and delivering high-quality work that aligns with the client’s business objectives. The role demands strategic thinking, excellent communication, strong organizational skills, and a deep understanding of marketing and digital content execution. Client Relationship Management Understand the client’s brand identity, core values, and unique selling propositions (USPs) to drive effective campaigns and initiatives. Proactively communicate with clients to understand evolving needs, objectives, and opportunities for growth. Liaise with internal teams including creative, media, and production to ensure timely and accurate project execution. Oversee project timelines, budgets, and deliverables, ensuring they align with client expectations. Collaborate on the ideation and development of weekly/monthly content calendars, brand pitches, and campaign strategies. Quality Assurance Oversee quality checks for all deliverables prior to client submission. Manage the final posting of approved content across social media platforms, ensuring accuracy and alignment with brand guidelines. Timelines & Task Management Support managers in prioritizing tasks and maintaining project schedules. Ensure all deliverables across multiple brands are completed accurately and on time. Stay informed about industry trends, digital innovations, and best practices to inform campaign ideation and execution. Conduct competitive and industry analysis to strengthen brand positioning and audience engagement. Research emerging technologies and creative trends to inspire new ideas and enhance campaign performance. Coordinate with internal teams to gather data and inputs for social media and brand performance reports. Assist in preparing and maintaining regular social media analytics, brand analysis, and weekly Job Status Reports (JSRs). Time & Process Management Maintain accurate trackers and documentation for vendor and project-related information. Bachelor’s degree in Marketing, Communications, Advertising, or related field. ~2–4 years of experience in client servicing or



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