Children Senior Team Leader

7 days ago


Kolkatta, India TP Full time

Teleperformance is hiring for Team Leader - Operations- Amazon IN and NA (Customer Support) Be responsible for the team’s overall performance. • Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly etc.). • Coordinate periodic and regular meetings with other Team Leaders, Trainers and Managers to discuss process impediments, needed resources or issues/delays in completing the task. • Motivate and inspire team members not only to achieve but exceed customers expectation by leading them by examples. • Be sensitive to the needs of the team members and create an environment oriented to trust, open communication, creative thinking, and cohesive team effort. • Conduct quality analysis on the listings processed by moderators, ensure teams quality is up to the set benchmark. • Keep the Managers/Leaders informed of task accomplishment, issues and status. • Focus on accelerating teams’ performance. • Willingness to add value to company’s Culture, Mission and Vision Proven work experience as a team leader or supervisor • In-depth knowledge of performance metrics • Organizational and time-management skills • Degree in Management or training in team leading is a plus ~ Good PC skills, especially MS Excel • Strong communication skills in English Must be very good with data representation Must be very good with MS Excel Time Management



  • Kolkatta, India TP Full time

    Be responsible for the team’s overall performance. • Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly etc.). • Coordinate periodic and regular meetings with other Team Leaders, Trainers and Managers to discuss process impediments, needed resources or issues/delays in completing the task. • Motivate...

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  • Team Lead

    7 days ago


    Kolkatta, India TP Full time

    Teleperformance is hiring for Team Leader - Operations- Amazon IN and NA (Customer Support) Location: Kolkata, Lucknow Number of open position -40 Roles and Responsibilities Be responsible for the team’s overall performance. • Ensure timely and effective completion of assigned tasks. • Resolve queries in exceptional situations and escalate them, when...


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  • Kolkatta, India TP Full time

    Teleperformance is hiring for Team Leader - Operations. Required Skills: 1. Candidate should have at least 1 year of experience in BPO / Call Centre in domestic or international process as a TL. 2. Graduation is a must. 3. Should have excellent communication skills. 4. Comfortable to work in 24*7 environment. 5. Immediate Joiners are highly preferrable....


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