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Graduate Trainee – Technology

1 month ago


ahmedabad, India Script Assist Full time
Job Title: Graduate Trainee – Technology & Operations
Location: Ahmedabad, India
Experience Level: Entry-Level (0-1 years)
English Language Skills: Outstanding English Required
Salary: Competitive, with growth potential based on performance
About Script Assist
Script Assist UK is a leader in digital healthcare solutions, providing a cutting-edge SaaS platform for medical cannabis prescription management. As we grow and expand our impact on healthcare across the UK, we’re building a talented team in Ahmedabad to drive client success and streamline operations. This is an ideal opportunity for recent graduates ready to kick-start their career with a dynamic and innovative company.
Role Overview
As a Graduate Trainee – Technology & Operations , you’ll gain exposure to various functions within our team, from client support and technical troubleshooting to project coordination and operations. This role is designed to give you hands-on experience, mentorship, and training, preparing you for a successful career in tech-driven environments. We’re looking for adaptable, motivated, and curious individuals with a willingness to learn and tackle new challenges.
Key Responsibilities
Client Support: Provide first-line assistance to clients, helping with basic technical queries, guiding them through platform setup, and ensuring a seamless experience.
Operations & Coordination: Assist in the day-to-day coordination of operations, working with different teams to streamline processes and improve efficiency.
Project Assistance: Support project managers with various tasks, including documentation, tracking project milestones, and communicating updates to relevant stakeholders.
Technical Troubleshooting: Learn to handle technical queries from clients, coordinating with the tech team to resolve issues and enhance user experience.
Documentation & Reporting: Maintain organised records of client interactions, troubleshooting logs, and project updates to ensure transparency and improve processes.
Learning & Development: Engage in continuous learning to develop skills in technical support, operations, client success, and SaaS technology.
About You
We’re seeking candidates who are eager to learn, open to feedback, and motivated to build a strong foundation in technology and operations. If you have a growth mindset and a keen interest in technology and client engagement, this role is for you
What You’ll Need
Educational Background: Bachelor’s degree in any field (Engineering, Business, Computer Science, or related fields preferred but not essential).
Technical Curiosity: Interest in learning basic troubleshooting and technical skills; prior experience with SaaS or web platforms is a plus.
Strong Communication Skills: Proficiency in English, with the ability to explain concepts clearly and effectively.
Adaptability: Willingness to handle varied tasks and work with different teams.
Problem Solving: An analytical approach and attention to detail, with a drive to improve processes and solve challenges.
Team Player: A collaborative attitude, with the ability to work well within a team and support multiple functions.
Why Join Script Assist?
Growth Potential: Receive hands-on training and mentorship, with opportunities to grow into specialised roles within the company.
Diverse Experience: Gain exposure to different functions and build a well-rounded skill set in technology, client support, and operations.
Innovative Environment: Work with a team committed to making a real impact in healthcare through technology.
Supportive Culture: Join a collaborative team that values learning, creativity, and professional development.
Ready to launch your career in technology and operations? Apply today and start your journey with Script Assist UK