Tata Consultancy Services | International Benefits Administration

2 days ago


bangalore, India Tata Consultancy Services Full time

TCS is Hiring for International Benefits Administration

Role : Individual Contributor

Location : Bangalore

Mode of Work : Work From Office (No Work from Home, No Hybrid & No Remote)


Key Responsibilities:


Global Benefits Administration:


  • Oversee and manage employee benefits programs across multiple regions, ensuring compliance with local regulations and company policies.
  • Collaborate with teams to administer various benefits
  • Experience in payroll processing, claims & vendor file SFTP
  • Experience in Pension enrollments and updates
  • Experience in wellness benefits and group health insurance and medical benefits
  • Experience in pre and post pension payroll and active payroll checks
  • Experience in supplier invoicing collaboration with finance teams



Stakeholder and Vendor Management:


• Serve as the primary point of contact for vendors, ensuring service delivery aligns with agreed SLAs.

• Build and maintain strong relationships with internal stakeholders, including HR business partners, finance teams, and leadership.




Employee Engagement and Communication:


• Lead onboarding sessions to educate employees about benefits programs.

• Conduct monthly meetings with employees, vendors, and clients to address issues, share updates, and drive alignment.



Tool and Technology Expertise:


• Manage and utilize tools such as Darwin, Workday, and ServiceNow for benefits administration, reporting, and analytics.

• Ensure data integrity and accuracy in all platforms.



Operational Excellence:


• Flexible to work with global teams, ensuring availability for urgent matters across time zones.

• Proactively resolve issues related to benefits administration with a focus on employee satisfaction.



Experience:

  • 6–7 years of hands-on experience in global benefits administration, managing diverse geographies.
  • Language Proficiency: Native-level fluency in English (both verbal and written).
  • Knowledge of any regional language (e.g., Spanish, French, Arabic) is an added advantage.
  • Experience in payroll processing, claims & vendor file SFTP
  • Experience in Pension enrollments and updates
  • Experience in wellness benefits and group health insurance and medical benefits
  • Experience in pre and post pension payroll and active payroll checks
  • Experience in supplier invoicing collaboration with finance teams


Skills:


  • Exceptional stakeholder and vendor management skills.
  • Strong personality with the ability to lead sessions and confidently address diverse audiences.
  • Proficient in Darwin, Workday, and ServiceNow tools.
  • SLA & KPI Adherence
  • Process Improvement and Compliance
  • Excellent Communication and Analytical Skills



Flexibility:


  • Willingness to work in 24*7 rotational shifts and operate from the office.


Preferred Attributes:


  • Knowledge of local benefits policies and labor laws in the specified regions.
  • Strong analytical and problem-solving skills.
  • A proactive approach to improving processes and enhancing employee experience.



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