Junior implementation engineer

2 days ago

Chennai, India Hectae Analytics And Software Solutions Full time

Junior Software Implementation Engineer – Freshworks SoftwareLocation:  Perungudi, Chennai (Work from Office)Department:  Implementation EngineersAbout UsAt Hectae Analytics, we specialize in  software implementation for Freshworks products  like Freshdesk, Freshservice, and Freshsales. As a  Platinum Implementation Partner  for Freshworks, we work directly with global clients to understand their business requirements and tailor Freshworks solutions to fit their operational needs. We work at the intersection of technology, business processes, and customer success.About the role:There is a 3-month probationary   period designed for individuals interested in building a career in  software implementation.  This is a hybrid role that blends business analysis with technical configuration.You will be trained in:Core modules of  Freshworks products  (Freshdesk, Freshservice, etc)Understanding  client requirements  and business workflowsConfiguring and  customizing Freshworks toolsBasics of ITSM/CRM, automation, and third-party integrationsHands-on workshops, shadowing of implementation engineersUnderstanding of how businesses work and functionStipend will be provided for the course of 3 months.Evaluation CriteriaEngineers will be  continuously assessed  on:Conceptual understanding (via assignments and assessments)Communication skills (written & verbal)Willingness and ability to learn quicklyActive participation in workshopsOwnership and problem-solving mindsetOutcomeEngineers who demonstrate consistent performance and cultural alignment will be considered for  full-time conversion  as  Junior Implementation Engineers  at Hectae Analytics.Post-confirmation, you will be part of our client-facing implementation team, handling real-world customizations and project rollouts.Who Can ApplyGraduates / final-year students in Computer Science, IT, or related fieldsStrong interest in Saa S, product configuration, and client-facing rolesWilling to work from office full-time in Chennai 5 days a week

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    Chennai, India Hectae Analytics and Software Solutions Full time

    Junior Software Implementation Engineer – Freshworks Software   Location:  Perungudi, Chennai (Work from Office)  Department:  Implementation Engineers  About Us   At Hectae Analytics, we specialize in software implementation for Freshworks products  like Freshdesk, Freshservice, and Freshsales. As a Platinum Implementation Partner...

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    3 days ago

    Chennai, India Hectae Analytics and Software Solutions Full time

    Junior Software Implementation Engineer – Freshworks Software Location: Perungudi, Chennai (Work from Office) Department: Implementation Engineers About Us At Hectae Analytics, we specialize in software implementation for Freshworks products like Freshdesk, Freshservice, and Freshsales. As a Platinum Implementation...

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    3 days ago

    Chennai, India Hectae Analytics and Software Solutions Full time

    Junior Software Implementation Engineer – Freshworks Software Location: Perungudi, Chennai (Work from Office) Department: Implementation Engineers About Us At Hectae Analytics, we specialize in software implementation for Freshworks products like Freshdesk, Freshservice, and Freshsales. As a Platinum Implementation Partner for Freshworks, we work directly...

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