Customer Success
2 days ago
Responsive, formerly RFPIO, is looking for a dynamic Customer Success Operations Manager to partner with and support our growing Customer Success team. As a key member of the Customer Success Operations team, you'll work closely with Customer Success leadership, as well as manage an offshore team of data analysts and systems administrators. You can expect to partner cross functionally with colleagues on Revenue Operations, Marketing, Product, and Sales teams. Your role will be vital, where you'll build and enhance processes, systems, and analytics to help our Customer Success teams operate efficiently and effectively. The ideal candidate will have a holistic approach to Responsive Customer Success Operations strategy. This leadership role is essential to scale our team most efficiently and effectively through proactive communication, domain expertise, project management, and a passion to continue to build our business. Lead and develop a team of data analysts and systems administrators to deliver timely and insightful analyses to Customer Success Leadership Develop insights and recommendations on key objectives from initial hypotheses generation, analysis, and executive ready output Drive and optimize key processes and strategic initiatives in Customer Success - churn and retention analyses, resource allocation, insightful reporting, CSM performance tracking, customer feedback loops Develop and enforce operating rhythms across Customer Success for renewal forecasting, risk mitigation, and customer feedback Complete data analysis with large data sets to gather insights required to meet key business objectives and deliverables - GRR, renewal rates, churn analysis, product adoption metrics, retention forecasting,
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Customer success
4 weeks ago
Bangalore, India HappyLocate Full timeCompany Description Happy Locate, established in 2016, simplifies employee relocations across 16,000+ pin codes with advanced technology and customized solutions. From house shifting and pet relocation to office moves and house search assistance, Happy Locate ensures efficient management from planning to post-move support. Join our growing list of...
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Customer Success
4 weeks ago
Bangalore, India HappyLocate Full timeCompany Description HappyLocate, established in 2016, simplifies employee relocations across 16,000+ pin codes with advanced technology and customized solutions. From house shifting and pet relocation to office moves and house search assistance, HappyLocate ensures efficient management from planning to post-move support. Join our growing list of satisfied...
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Customer Success Lead
4 days ago
bangalore, India Netcore Cloud Full timeRegional Lead – Customer Success Location: Bangalore, India Experience: 12–15 years Function: Customer Success About Netcore: Netcore is a global Martech SaaS company helping brands deliver intelligent customer experiences through AI-powered engagement, personalization, and retention. With 25+ years of innovation and presence across 20+ countries, we...
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Customer Success Associate
6 days ago
bangalore, India OneCap Full timeOneCap is a VC backed AI-powered FinOps startup that helps businesses streamline finance operations. We’re scaling rapidly with customers and ecosystem partners across India. Role Overview We’re looking for Customer Success Associates with 1+ year of experience in finance or customer-facing roles. You’ll work closely with product & sales teams and...
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Customer Success Associate
1 week ago
bangalore, India OneCap Full timeOneCap is a VC backed AI-powered FinOps startup that helps businesses streamline finance operations. We’re scaling rapidly with customers and ecosystem partners across India.Role OverviewWe’re looking for Customer Success Associates with 1+ year of experience in finance or customer-facing roles. You’ll work closely with product & sales teams and...
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Customer success intern
3 weeks ago
Bangalore, India Graphy Inc. Full timeCustomer Success Intern Location: On-site | Bengaluru, Karnataka Timings: 11:00 AM - 8:00 PM Stipend: INR 20,000 per month Company: Graphy Inc. Company Website: About Graphy: Graphy is a leading Creator Saa S platform empowering creators to launch and scale their knowledge businesses online. We are passionate about helping creators succeed and are looking...
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Customer Success Intern
1 week ago
bangalore, India Graphy Inc. Full timeCustomer Success Intern Location: On-site | Bengaluru, Karnataka Timings: 11:00 AM - 8:00 PM Stipend: INR 20,000 per month Company: Graphy Inc. Company Website: About Graphy: Graphy is a leading Creator SaaS platform empowering creators to launch and scale their knowledge businesses online. We are passionate about helping creators succeed and are looking for...
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Customer success manager
3 weeks ago
Bangalore, India Servion Global Solutions Full time8-12 years experience, UC/CCaa S Solutions (Avaya, Genesys, Cisco), Vo IP & SIP Protocols, Cloud Migration, AI-driven Automation, Incident/Release Management, Stakeholder Engagement, and Customer Success Management 1. Customer Engagement and Relationship Management Act as the primary point of contact for the customer, building trust and long-term...
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Customer Success Manager
2 days ago
Bangalore, India Tars Full timeTars is seeking an experienced Customer Success Manager to join our Customer Success team. In this role, you will drive value for our existing customer accounts through strategic engagement, technical guidance, and proactive relationship management. Key Responsibilities Customer Onboarding & Implementation: Guide customers through solution implementation in...
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Customer success manager
3 weeks ago
Bangalore, India SuperAGI Full timeAbout Super AGI Super AGI is an AI-first company building cutting-edge autonomous agent infrastructure for developers and enterprises. With a growing customer base and rapid product evolution, we are scaling our Customer Success team to deliver an exceptional post-sale experience and drive long-term value for our users. Role Overview As a Customer Success...
