Customer Success Analyst- PST/Night shift
5 days ago
Job Title: Customer Success Analyst Location: Noida / Chennai Employment Type: Full-Time Experience Level: Mid-Level (Minimum 4 Years Experience required) Night Shift timings: 9pm - 6am IST (US Pacific hours) WORK FROM OFFICE / ONSITE Reports to: Head of Customer Success Role Overview As a Customer Success Analyst, you’ll be the part of the customer success team to help create knowledge base, FAQ’s, maintain customer relationship system, and successfully onboard new customers post-sale. Your mission is to ensure they derive maximum value from our product, achieve their desired outcomes, and have a seamless, positive experience. You’ll play a key role in onboarding, support, customer education, and renewal strategies. Key Responsibilities Act as a trusted advisor to customers, guiding them through onboarding, product adoption, and usage best practices. Proactively manage customer relationships and develop strategies for engagement, retention, and satisfaction. Build and maintain a scalable knowledge base, including FAQs, help guides, and tutorial content. Create and execute customer success email campaigns (e.g., onboarding series, product updates, renewal reminders). Monitor key customer health metrics and take action on churn risks or upsell opportunities. Collaborate with Sales, Product, and Support teams to provide feedback and improve the customer experience. Maintain accurate records of customer interactions and insights in HubSpot and other customer success platforms. Requirements Bachelor’s degree in business, Communications, Marketing, or related field. 4+ years of experience in a Customer Success,
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Customer Success Analyst- PST/Night shift
6 days ago
uttar pradesh, India Diligente Technologies Full timeJob Title: Customer Success AnalystLocation: Noida / ChennaiEmployment Type: Full-TimeExperience Level: Mid-Level (Minimum 4 Years Experience required)Night Shift timings: 9pm - 6am IST (US Pacific hours)WORK FROM OFFICE / ONSITEReports to: Head of Customer SuccessRole OverviewAs a Customer Success Analyst, you’ll be the part of the customer success team...
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Customer Support Associate
7 days ago
Noida, Uttar Pradesh, India NowIntern Full time**Location - Noida, sector 135** **Salary - 25- 35k monthly +incentives** **Qualification - Any 12th pass and above** Good communication skills in English. Basic computer knowledge (typing, CRM usage, data entry). Polite, patient, and customer-oriented approach. Ability to work in a fast-paced environment. Should be comfortable with rotaional night...
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Customer Support Executive
7 days ago
Noida, Uttar Pradesh, India Rihash Enterprises Full time**Rotational Night Shift - 9 Hrs b/w (6 PM to 6 AM)** **Requirement**: Good communication skills in English. Basic computer knowledge (typing, CRM usage, data entry). Polite, patient, and customer-oriented approach. Ability to work in a fast-paced environment. **Responsibilities**: Handle inbound customer calls for queries, complaints, or service...
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Bdm (IT Sales) Night Shift
7 days ago
Noida, Uttar Pradesh, India HIC Global Solutions Full time**Job Title**:Business Development Manager - **Shift Timing**: 4 Pm to 2 Am (Monday - Friday) - **Address**:3rd Floor, A-10, Pegasus Tower, Block A, Sector 68, Noida, Uttar Pradesh 201301 **Responsibilities**: 1.Sell Salesforce CRM services to potential clients. 2.Bid on Salesforce projects using platforms like Upwork. 3.Conduct outbound sales activities to...
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Customer Service Representative
2 weeks ago
Agra, Uttar Pradesh, India Zeneva Tech Full timeWe are looking for #Customer Service Representative Location: - Deori Road Salary: - 14000 to 30000 + Incentives ( Performance Related ) Working Hours: - 9-5 Night shift Need Excellent Communication skills in English If you are eligible according to the above mentioned criteria then please drop your resume on whatsapp or call on +91 93682...
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Academic Counselor Us
5 days ago
Noida, Uttar Pradesh, India LawSikho Full time**Location**: Noida (on-site) **Job Type**: Full-time, Night Shift **Work Hours**: 8:30 PM to 6 AM Excellent opportunity to join SkillArbitrage as an Inside Sales Specialist. **Key Responsibilities**: - Understand client requirements and effectively communicate how SkillArbitrage solutions can meet their needs. - Conduct product demonstrations and...
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International Voice Process Night Shift
7 days ago
Noida H.O , Noida, Uttar Pradesh, India Sygnius Digital Pvt. Ltd Full time**About Us**: Sygnius Digital Pvt. Ltd. is a leading Web Development and Digital Marketing company based in India, catering to a global clientele. We are expanding our international voice process team and are looking for skilled professionals to be a part of our growing success. We’re looking for energetic and driven individuals with a minimum of **1 year...
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Freshers - Us Voice Process-night Shift
1 week ago
Noida, Uttar Pradesh, India COREGENIC SOFTWARES PRIVATE LIMITED Full timeWe are seeking a proactive and persuasive Voice Caller. Make outbound calls to take feedback of last service and meet customer satisfaction. Understand Customer's problem and transfer call in relevant department. meet with customer's satisfaction about product. Must have good communication skills. Should be open to work in Night Shift. Call -...
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Bda - Night Shift
1 day ago
Noida, Uttar Pradesh, India NowIntern Full timeClient Acquisition: Identify and target potential clients from the US, Canada, and other international markets, focusing on businesses that need digital marketing solutions (SEO, PPC, social media, and web development). - Client Relationship Management: Build and nurture long term relationships with clients, understanding their business needs and positioning...
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Legal Assistant
1 week ago
Noida, Uttar Pradesh, India Viable Outsource Solution Full time**Company**: Viable Outsource Solution **Position**: Legal Assistant **Location**: Noida Sector 63, H block **Shift Timing**: 9 PM to 6 AM (Night Shift) **Experience**: 0 to 1 year in corporate **About the Role** **About the Company** **Viable Outsource Solution** is a leading **Web and legal outsourcing company**. Our company is growing fast...