IT TRAINING AND SUPPORT ANALYST

4 days ago

Gurgaon, India YouAppi Full time

Technical Support Analyst (Data-Focused) Location : Office-based - Gurugram/Bangalore We are seeking a Technical Support Analyst (Data-Focused) to join our growing Analytics/tech-support team. This hybrid role bridges data analysis, technical investigation, and hands-on coding, supporting our internal stakeholders by resolving data issues, maintaining script-based tools, and providing technical insights. The ideal candidate has a strong analytical mindset, excellent Python and SQL skills, experience working with Athena or large-scale datasets, and a sharp attention to detail. Investigate and resolve data inconsistencies or anomalies raised by business or engineering teams. • Write and debug Python scripts to automate checks, extract insights, or fix data issues. • Run and adapt SQL queries (Athena and standard RDBMS) for data investigations. • Analyze logs and data flows to troubleshoot technical problems. • Build or support internal tools for monitoring, analysis, or reporting. • Collaborate with product, data, and engineering teams to ensure data quality and integrity. • Bachelor’s degree in a technical field (Computer Science, Engineering, Data Science), or equivalent practical experience. • 3-4 years in a technical analyst, data support, or operational engineering role. • Strong Python skills for scripting, automation, and basic data processing. • Proficient in SQL, including joins, filtering, and analytical queries. • Hands-on experience with AWS tools (Athena, S3, Glue, Lambda, CloudWatch). • General coding/debugging experience and strong technical curiosity. • Comfortable in CLI/terminal environments and working with structured/ unstructured data • Metabase, Looker, Tableau) • Experience working in cross-functional, collaborative teams • Strong communicator-able to explain findings to technical and non-technical audiences. • Team-first attitude, willing to help others and adapt to changing priorities. • Comfortable multitasking between support tickets, tooling, and analysis. Affle is a global technology company with a proprietary consumer intelligence platform that delivers consumer recommendations and conversions through relevant Mobile Advertising. The platform aims to enhance returns on marketing investment through contextual mobile ads and also by reducing digital ad fraud. Affle Holdings is the Singapore-based promoter for Affle 3i Limited, and its investors include Microsoft, and Bennett Coleman & Company (BCCL) amongst others. For every app that helps in retargeting DSP offers a tailored approach with flexible integrations, optimizations, and transparent reporting going beyond downloads.

  • Analyst - Application Support

    3 days ago

    Gurgaon, Haryana, India Marquee Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Position: Analyst - Application SupportExperience: 1 - 2 yearsSalary: Best in the industryCompany: One of the leading Gurgaon based Supply Chain OrganisationResponsibilities:1st level support/ user support (instant help with user requests)Checking, adjusting and refining error messages caused by missing and/or incorrect data sent from customers and third...

  • Analyst - Compliance: Training and Procedures

    1 week ago

    Gurgaon, Haryana, India American Express Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new...

  • Analyst - Compliance: Training and Procedures

    1 week ago

    Gurgaon, Haryana, India American Express Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new...

  • Training (training Development ) Analyst

    4 days ago

    Gurgaon, Haryana, India NTT DATA Full time

    In these roles you will be responsible for Responsibilities Deliver monthly Language Voice and Accent classroom virtual training support business through daily call monitoring and floor activity by working closing with the team and business requestors Reporting and tracking training effectiveness Interviewing new hires Regular and continuous touch base with...

  • Training Business Analyst

    1 week ago

    Gurgaon, India NIIT Limited Full time

    NIIT Limited is a global leader in skills and talent development, dedicated to helping individuals and organizations transform through learning. With a strong legacy in the education and skilling domain, NIIT continues to drive business innovation and growth through data-driven insights, digital transformation, and strategic partnerships. We are seeking a...

  • Analyst - Compliance: Training And Procedures

    4 weeks ago

    Gurgaon, Haryana, India American Express Full time

    At American Express our culture is built on a 175-year history of innovation shared and Leadership Behaviors and an unwavering commitment to back our customers communities and colleagues As part of Team Amex you ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills develop as a...

  • QC Analyst – Customer Support

    2 weeks ago

    Gurgaon, India Highbrow Technology Inc Full time

    Hiring Now: QC Analyst – Customer Support (Voice Quality Monitoring)Location: Anywhere in IndiaShift: 8 hours in any shiftExperience: 1 - 2 YearsMode: RemoteWe are looking for an experienced QC Analyst (Quality Checker) to join our Customer Support project.This role involves reviewing call recordings, evaluating communication standards, and ensuring...

  • QC Analyst – Customer Support

    2 weeks ago

    Gurgaon, India Highbrow Technology Inc Full time

    Hiring Now: QC Analyst – Customer Support (Voice Quality Monitoring)Location: Anywhere in IndiaShift: 8 hours in any shiftExperience: 1 - 2 YearsMode: RemoteWe are looking for an experienced QC Analyst (Quality Checker) to join our Customer Support project.This role involves reviewing call recordings, evaluating communication standards, and ensuring...

  • Technical Support Analyst

    4 days ago

    Gurgaon, India YouAppi Full time

    Designation : Technical Support Analyst (Data-Focused) Location : Office-based - Gurugram/Bangalore Position Description: We are seeking a Technical Support Analyst (Data-Focused) to join our growing Analytics/tech-support team. This hybrid role bridges data analysis, technical investigation, and hands-on coding, supporting our internal stakeholders by...

  • Technical Support Analyst

    4 days ago

    Gurgaon, India YouAppi Full time

    Designation : Technical Support Analyst (Data-Focused)Location : Office-based - Gurugram/BangalorePosition Description:We are seeking a Technical Support Analyst (Data-Focused) to join our growing Analytics/tech-support team. This hybrid role bridges data analysis, technical investigation, and hands-on coding, supporting our internal stakeholders by...