Cloud Infrastructure Operations Senior Engineer

The Platform Operations team works to high standardswithin our growing business by managing critical platforms running our Azure estate and supportingour engineering teams to drive business value in technology.The team support our UK business with extended support for Asia Pacific regions. This meansworking flexible hours to meet our business needs. Currently split across three geographies andsupported by a technology partner we stand by having a one team feel and regularly collaborate andwork together to meet the common goals. The Platform Operations team is the centre of all things incloud. The team is responsible for ensuring the continuous operation and upkeep of our cloudinfrastructure and platforms, while being empowered to enhance, automate, and shape the futuredevelopment of this digital estate.Knowledge, Skills, Experience & Educational QualificationWe always support colleagues to develop their skills but to be successful in this role the following willbe required by our Senior Engineers:Minimum of 5+ years of relevant experience in your discipline and working in the IT industryYou will have in-depth experience as a hands-on IT Engineer, with strong knowledge ondifferent cloud technologies and platforms, experience with Azure is essential.You will understand cloud governance, best practices, and policies within Azure.You must have a problem-solving mindset and the ability to troubleshoot unknown technicalissues.Proven track record in providing support and troubleshooting for cloud infrastructure,including incident management and root cause analysis.Experience in identifying inefficiencies and implementing automated solutions to overcomethese.As a senior engineer you will be expected to help build out our presence and as such experience of building / mentoring and guiding teams and individuals isessentialStrong interpersonal skills for working with cross-functional teams to support cloud solutionseffectively.An understanding of inventory management and software assurance, alongside CMDB and/or other asset management toolingFamiliarity with Agile and DevOps methodologies and technologies – Git, Azure DevOps (orequivalent) and CI / CD Pipelines is desirable.Relevant cloud and/or technology discipline certification especially – AZ-104Scripting in your relevant discipline and/or within Cloud AutomationExperience in implementing and maintaining robust disaster recovery strategies and ensuringbusiness continuity.An understanding of applying patches and updates to infrastructure to ensure security andfunctionality, utilising tools such as Ivanti or similar patch management systems.As a Storage expert we expect the followingProficiency in storage technologies (SAN, NAS, DAS, etc.)Strong knowledge of storage protocols (NFS, SMB, etc.)Experience with storage management tools (EMC, NetApp, HPE, IBM, etc.).Guide and architect future storage technologiesExperience with backup and recovery of dataExperience with optimising, identifying storage solutionsResolving 3rd line storage related incident support callsDesign/build/deploy storage solutions and sharesUnderstanding of data permissions, ACLs and general access managementProactively monitoring / tuning storage services in various environmentsProvide engineering support for storage infrastructureEstablish and recommend policies on system use and servicesUnderstanding data classification and appropriate encryption / controlsExperience with the below is preferable:Scripting (Perl, Shell ) and Automation skills with a drive to optimize infrastructure/processesand increase efficienciesPerform daily tasks and participate in major events (QMW, Power downs, DR tests)On call support of systems and restoresDemonstrated Unix and/or NT administration skills required