Cloud Infrastructure Operations Senior Engineer
1 day ago
The Platform Operations team works to high standards
within our growing business by managing critical platforms running our Azure estate and supporting
our engineering teams to drive business value in technology.
The team support our UK business with extended support for Asia Pacific regions. This means
working flexible hours to meet our business needs. Currently split across three geographies and
supported by a technology partner we stand by having a one team feel and regularly collaborate and
work together to meet the common goals. The Platform Operations team is the centre of all things in
cloud. The team is responsible for ensuring the continuous operation and upkeep of our cloud
infrastructure and platforms, while being empowered to enhance, automate, and shape the future
development of this digital estate.
Knowledge, Skills, Experience & Educational Qualification
We always support colleagues to develop their skills but to be successful in this role the following will
be required by our Senior Engineers:
Minimum of 5+ years of relevant experience in your discipline and working in the IT industry
You will have in-depth experience as a hands-on IT Engineer, with strong knowledge on
different cloud technologies and platforms, experience with Azure is essential.
You will understand cloud governance, best practices, and policies within Azure.
You must have a problem-solving mindset and the ability to troubleshoot unknown technical
issues.
Proven track record in providing support and troubleshooting for cloud infrastructure,
including incident management and root cause analysis.
Experience in identifying inefficiencies and implementing automated solutions to overcome
these.
As a senior engineer you will be expected to help build out our presence and as such experience of building / mentoring and guiding teams and individuals is
essential
Strong interpersonal skills for working with cross-functional teams to support cloud solutions
effectively.
An understanding of inventory management and software assurance, alongside CMDB and
/or other asset management tooling
Familiarity with Agile and DevOps methodologies and technologies – Git, Azure DevOps (or
equivalent) and CI / CD Pipelines is desirable.
Relevant cloud and/or technology discipline certification especially – AZ-104
Scripting in your relevant discipline and/or within Cloud Automation
Experience in implementing and maintaining robust disaster recovery strategies and ensuring
business continuity.
An understanding of applying patches and updates to infrastructure to ensure security and
functionality, utilising tools such as Ivanti or similar patch management systems.
As a Storage expert we expect the following
Proficiency in storage technologies (SAN, NAS, DAS, etc.)
Strong knowledge of storage protocols (NFS, SMB, etc.)
Experience with storage management tools (EMC, NetApp, HPE, IBM, etc.).
Guide and architect future storage technologies
Experience with backup and recovery of data
Experience with optimising, identifying storage solutions
Resolving 3rd line storage related incident support calls
Design/build/deploy storage solutions and shares
Understanding of data permissions, ACLs and general access management
Proactively monitoring / tuning storage services in various environments
Provide engineering support for storage infrastructure
Establish and recommend policies on system use and services
Understanding data classification and appropriate encryption / controls
Experience with the below is preferable:
Scripting (Perl, Shell ) and Automation skills with a drive to optimize infrastructure/processes
and increase efficiencies
Perform daily tasks and participate in major events (QMW, Power downs, DR tests)
On call support of systems and restores
Demonstrated Unix and/or NT administration skills required
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