Marketplace Key Account Manager

7 days ago

Bangalore, India Born Good Full time

About Born Good (Be Better Personal Care Private Limited)

Born Good is a digital first FMCG brand with a core mission to enable people contribute to the planet in a small yet significant way. We are a rapidly growing startup that offers a range of USDA certified and plant-based home cleaners. Our products are effective cleaners that are 100% safe and non-toxic. We are a funded startup and backed up RPSG Capital Ventures.

About the Role

We are looking for a highly motivated and experienced e-commerce and quick commerce marketplace manager who will play a key role in driving business growth and brand development on online marketplaces such as Amazon, Flipkart, Big Basket and Q-com channels. The ideal candidate should have prior work experience in scaling consumer brands on marketplaces. He / she should have relevant experience on Amazon, Flipkart, Big Basket and Firstcry. They will be responsible for the advertising spend as well listing quality. This is an excellent opportunity for a self-starter to make a significant impact in a fast-paced digital/e-commerce environment.

Key Responsibilities

  • Develop and execute marketplace strategies to drive revenue growth. This includes managing spend as well as ensuring excellent listing quality for product pages.
  • Utilize keyword research, optimized content, and both paid and unpaid promotions to boost product sales.
  • Design and execute effective promotions to drive sales numbers, enhance visibility, and improve key metrics.
  • Ensure smooth daily operations on external platforms, troubleshooting and resolving operational issues.
  • Perform detailed analysis of sales trends, conversions, and key metrics, providing relevant insights.
  • Optimize budget allocation for each platform, track spends effectively, and continuously improve ROI while minimizing customer acquisition costs.
  • Manage product listings and prepare and upload A+ Content, utilizing info-graphics and optimized SEO-rich content along with the internal team members

Skills we are looking for

Must Haves:

  • Bachelor's degree in Business Administration, marketing, or a related field.
  • A minimum 3 years of hands-on experience in e-commerce, specifically managing and maintaining marketplace accounts.
  • Comprehensive understanding of marketplace operations, processes, fulfilment, marketing strategies, competitive landscape, analytics, reporting, and content management systems.
  • Strong leadership skills, self-motivation, and the ability to work independently and as part of a team in a fast- paced environment.
  • Prior experience in the direct-to-consumer (D2C) or ecommerce industry is mandatory.
  • Proficient in using ecommerce tools and platforms, such as Amazon Seller Central, Flipkart Seller Hub, etc.
  • Excellent analytical skills to generate reports, create pivot tables and find insights from data.
  • Strong command over written and spoken English.
  • Advanced knowledge of MS Office and the Google suite of products.

Nice To Have:

  • Customer centric approach
  • Exceptional communication and interpersonal skills to build relationships with stakeholders and external partners.
  • Ability to work in a team environment.
  • Being a self starter and taking the initiative.
  • Enthusiasm to learn

What’s in it for you

  • An opportunity to work in a company inspired to create a better impact for the planet
  • Experience a once-in-a-lifetime opportunity to part of a fast-growing company at an early stage
  • An opportunity to work in a passionate team looking to bring change to a traditional market
  • Steep learning curve
  • A performance-based environment with no limits to career growth and personal development 

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