Quality Head- Real Estate

7 days ago


Mumbai, Maharashtra, India The Adecco Group Full time

About the Company : Our client is a comprehensive real estate developer involved in land acquisition, design, construction, marketing, and sales across various sectors including residential, commercial, retail, township, and redevelopment assets. They have a presence in the Mumbai Metropolitan Region (MMR) and are actively operating in other locations as well.About the Role : The role involves ensuring a robust quality management system and driving innovation within the quality department.Responsibilities :To create & implement a customer handover process to ensure first time right.Study all interfacing processes such as design, procurement & contracts, CRM, project execution and where required recommend & implement process changes to the respective process owners.Update the QMS to ensure it remains current.Analyze customer complaints & find innovative ways to address them.Develop, Implement a project evaluation & rating system & implement it across all projects through a CFT.Develop & train a cross functional team of auditors to perform audits for rating of projects.Build a Strong & Diverse Quality Team at Corporate & Sites.Be a driver for skill enhancement within the projects team.Create & implement a process of skill enhancement based on organization needs & ensure continuous improvement of skill across the organization.Qualifications :Civil Engineer/Post GraduateRequired Skills :Construction ManagementFacilitating QMSQuality Management systemChange ManagementResearch & Benchmarking



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