Infrastructure Engineer

2 days ago

Bangalore, India Lenovo Full time

Hiring: Infra Engineer (Linux/Windows – Incident & Event Management) Location: Bangalore Shift: 24×7 Rotational Function: Lenovo – SAP Managed Services Role Overview We are looking for an Infra Engineer to proactively monitor and manage infrastructure-level alerts and incidents, ensuring high availability and performance of SAP landscapes hosted on Azure and AWS. Key Responsibilities Monitor infrastructure alerts (CPU, memory, disk, network) using Azure Monitor, AWS CloudWatch, and Zabbix . Validate, troubleshoot, and escalate critical alerts to SMEs within defined SLAs . Perform OS-level troubleshooting and service restarts for Windows & Linux (SLES/RHEL) servers. Coordinate with Cloud/Platform teams for VM restoration, scaling, and resource optimization . Review logs, identify anomalies, and support incident investigations. Execute patching and OS updates as per maintenance schedules. Maintain configuration, capacity, and availability dashboards. Contribute to DR drills , post-incident reviews, and RCA preparation. Core Technical Skills Windows & Linux Server Administration (SLES/RHEL) Azure : VMs, Storage, Load Balancers, NSGs AWS : EC2, S3, VPC, Route 53 Monitoring tools: CloudWatch, Azure Monitor, Zabbix Automation using Bash / PowerShell Preferred Certifications Microsoft AZ-104 AWS SysOps Administrator – Associate Experience & Competencies 3–8 years of experience in infrastructure support within a managed services environment Strong collaboration with Basis, DB, and Cloud teams Customer-first mindset with a focus on minimizing infra-related downtime Key Performance Indicators Infrastructure uptime Alert response & resolution time Change success rate

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