Support Manager

2 weeks ago

Bangalore, India LTIMindtree Full time

Job Title: Support Manager – .NET Applications (18x5 Support) Location: Offshore (preference in order of Bangalore/Hyderabad/Any) Experience Required: 12–16 Years Job Description Hands on experience on Offshore Service Delivery Manager with a strong technical background in .NET application support and a good understanding of ITSM processes (ServiceNow preferred) . This role will lead L2 application support within an 18x5 operations model, ensuring high service quality, SLA adherence, and client satisfaction. The ideal candidate will have a strong command of ITIL practices , governance, and service improvement strategies. Key Responsibilities Oversee end-to-end service delivery for .NET application support in an 18x5 environment. Ensure strict adherence to SLAs, KPIs , and compliance standards while proactively identifying and mitigating operational risks. Implement and improve ITIL-aligned processes to enhance service efficiency and performance. Lead continuous improvement initiatives , driving operational excellence and improved customer satisfaction. Manage transition and knowledge

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  • Home Manager

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    bangalore, India Home Manager for Residential Full time

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    bangalore, India CodeVyasa Full time

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  • IT Infrastructure Management Support

    1 week ago

    bangalore, India Advertising Vehicles Full time

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  • Support Manager – .NET Applications

    2 weeks ago

    bangalore, India LTIMindtree Full time

    Job Title: Support Manager – .NET Applications (18x5 Support) Location: Offshore (preference in order of Bangalore/Hyderabad/Any) Experience Required: 12–16 Years Job Description Hands on experience on Offshore Service Delivery Manager with a strong technical background in .NET application support and a good understanding of ITSM processes (ServiceNow...

  • Support Manager

    1 week ago

    Bangalore, India LTIMindtree Full time

    Job Title: Support Manager - .NET Applications (18x5 Support) Location: Offshore (preference in order of Bangalore/Hyderabad/Any) Experience Required: 12-16 Years Job Description Hands on experience on Offshore Service Delivery Manager with a strong technical background in .NET application support and a good understanding of ITSM processes (ServiceNow...

  • Support Manager – .NET Applications

    2 weeks ago

    bangalore, India LTIMindtree Full time

    Job Title: Support Manager – .NET Applications (18x5 Support) Location: Offshore (preference in order of Bangalore/Hyderabad/Any) Experience Required: 12–16 YearsJob DescriptionHands on experience on Offshore Service Delivery Manager with a strong technical background in .NET application support and a good understanding of ITSM processes (ServiceNow...