Graduate Technical Author

6 days ago

India Jivox Full time
At Jivox, we're pioneering the future of commerce media where generative AI meets real

shopper data through our AI-native platform, DaVinci Commerce, to create personalized brand

experiences. We focus on innovative solutions like agentic shopping ads, autonomous creative

powers some of the world's most recognizable brands (Nestlé, P&G, Unilever) and major

media landscape.

representing some of the largest global brands, this is the place for you.

We're seeking a Technical Writing Intern who is skilled in explaining cutting edge

technology in easy-to-understand language. You will be crafting articles and other web-

based materials that help self-service users of the Jivox products learn to use the platform and

As a part of Jivox's Product team, you would help design content for our global Self-service clientele. Our portfolio of global clients includes the likes of Marriott, Mazda, Nestle, IBM, Fedex and Cathay Airlines.

Design and build help center and training material and other content, including interactive help and in-product support

Own the quality of documentation and ease of understanding of the content

Staying up to date on emerging content and delivery models. Interested in leveraging AI to create a more efficient and effective content generation process. Ability to research, write and create content on various technical topics coupled with clarity of audience

Adept at adding / editing images, illustrations, Videos, Audio, to increase users understanding of the content

Comfortable working with Word documents, PowerPoint presentations and Excel sheets

CSS, HTML5, and JavaScript skills are a big plus

Experience working in B2B SaaS companies is a plus

Educational & Experience Requirements:

~0-2 years of experience in technical writing for B2B products, but with a strong passion for communications across multiple media platforms

~ Must possess a degree in Mass communication/Visual communications or in English Literature as a major

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