Senior Manager-CRM

4 days ago

Mumbai, India Bharti AXA Life Insurance Full time
Bharti AXA Life Insurance is a leading life insurance provider in India, offering value-for-money life insurance and savings solutions. Established in 2006, we are a wholly owned subsidiary of Bharti Life Ventures Private Limited, a prominent business group in India. We’re looking for a dynamic, detail-driven Manager / Sr. Manager to lead CRM and Complaint system projects with energy, efficiency, and end-to-end ownership.

Designation- Manager/Sr Manager- IT CRM and Complaints Applications

#Hands on knowledge on Life Insurance Business processes and policy life cycle.
Should be a part of IT team or POC of the functional department who liaise with IT team for any system requirement or Change Request.
Overall knowledge of Life Insurance domain with depth knowledge of Post Issuance journeys and process.
Should have knowledge of JIRA or other ticketing and project management tools.
Should be able to handle queries and route it correctly at L1 level.

SQL queries
VAPT risk and mitigation
.Net ( Desirable)

Qualifications & Experience:
~7+ years of experience Post Qualification.
~ Should have an excellent production support skill, which should include resource and time management ability.
~

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