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Front Desk Executive

2 months ago

Bangalore, India KodNest Full time

Job Overview

We are looking for a dynamic Front Desk Executive to join our team in Bangalore Urban . This full-time, junior-level role is ideal for someone with 1-3 years of experience in customer-facing or administrative positions. The Front Desk Executive will serve as the first point of contact for visitors and callers, ensuring a professional and welcoming experience while managing front desk operations and supporting administrative tasks efficiently.

Qualifications and Skill

  1. Customer Service :
  • Proven ability to address visitors' and callers' needs with courtesy and efficiency.
  1. Communication Skills :
  • Excellent verbal and written communication skills to engage confidently with diverse individuals.
  1. Organization :
  • Strong organizational skills to manage tasks effectively and maintain smooth front desk operations.

Additional Skills

  • Multitasking : Ability to manage multiple responsibilities simultaneously without compromising on quality.
  • Attention to Detail : Ensuring accuracy and thoroughness in all tasks undertaken.
  • Problem Solving : Quick decision-making to resolve issues promptly.
  • Time Management : Prioritizing tasks efficiently to meet deadlines.
  • Professionalism : Maintaining a courteous and polished demeanor in all interactions.

Roles and Responsibilities

  1. Visitor Management :
  • Greet and welcome visitors, ensuring they feel comfortable and are directed appropriately.
  1. Call Handling :
  • Answer, screen, and forward phone calls professionally.
  • Take and relay messages accurately.
  1. Mail and Deliveries :
  • Handle incoming mail and package deliveries, ensuring timely distribution to relevant individuals.
  1. Reception Area Maintenance :
  • Keep the reception area neat, organized, and presentable at all times.
  1. Administrative Support :
  • Provide general administrative assistance, including preparing letters, emails, and documents.
  • Update and maintain both electronic and paper filing systems for easy retrieval.
  1. Scheduling Assistance :
  • Coordinate meetings, appointments, and conference calls as required.
  1. Additional Responsibilities :
  • Perform other tasks assigned by management to support smooth office operations.

Key Attributes We Value

Positive attitude with a strong sense of responsibility.

  • Ability to handle sensitive information with confidentiality.
  • Willingness to take initiative and go the extra mile to create a seamless experience for all stakeholders.