Technical lead

2 weeks ago

Bangalore, India Happiest Minds Technologies Full time

About the Company - Happiest Minds Technologies Limited (NSE: HAPPSTMNDS), a Mindful IT Company, enables digital transformation for enterprises and technology providers by delivering seamless customer experiences, business efficiency and actionable insights. We do this by leveraging a spectrum of disruptive technologies such as: artificial intelligence, blockchain, cloud, digital process automation, internet of things, robotics/drones, security, virtual/ augmented reality, etc. Positioned as ‘Born Digital. Born Agile’, our capabilities span Product & Digital Engineering Services (PDES), Generative AI Business Services (GBS) and Infrastructure Management & Security Services (IMSS). We deliver these services across industry groups: Banking, Financial Services & Insurance (BFSI), Ed Tech, Healthcare & Life Sciences, Hi-Tech and Media & Entertainment, Industrial, Manufacturing, Energy & Utilities, and Retail, CPG & Logistics. The company has been recognized for its excellence in Corporate Governance practices by Golden Peacock and ICSI. A Great Place to Work Certified™ company, Happiest Minds is headquartered in Bengaluru, India with operations in the U. S., UK, Canada, Australia, and the Middle East. About the Role - Experience - 6-10yrs Designation - Service Now Lead Location - Bangalore, Noida, Pune, and Hyderabad Responsibilities Minimum 4+ years of experience in Service Now Development Proven experience on Service Now ITSM suite Proven ability to configure Service Now using Utilize Business Rules, Client Scripts, advanced UI Policies, Workflow editor, ACLs and Script Includes and UI Scripts to fulfill requirements, including knowledge of and experience with Java Script/GLIDE, HTML5 Proven experience in integration of Service Now with other IT applications Assists Service Now System Administrators with incident resolution, as needed Assists Service Now junior developers in developing/customizing applications on Service Now platform Preferred candidate profile Expert knowledge of testing cycles within Agile or SDLC Good understanding of Service Now ITSM suite Day to day administration of the Service Now platform Excellent interpersonal and organizational skills Self-motivated to improve knowledge and skills A strong desire to understand the what as well as the why and the how of security incidents Qualifications - BE/B. Tech Required Skills Service Now Development ITSM Preferred Skills CSA Certified

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