
Associate Principal- Consulting
3 days ago
About Firstsource
Firstsource is a global leader in Business Process Management (BPM) and digital transformation, trusted by leading brands in Healthcare, BFSI, CMT, and other sectors. Our AI Consulting practice is at the forefront of our "unBPO" strategy — delivering measurable business outcomes through pragmatic, scalable AI adoption. Our AI strategy is rooted in operational reality and geared to deliver value at scale.
Role Overview
We are seeking a consulting-grade leader with deep AI transformation expertise who can translate AI opportunities into tangible P&L impact, EBITDA growth, and enterprise value creation.
This role is for someone who thrives at the intersection of boardroom strategy and delivery trenches — advising the C-suite, architecting AI roadmaps, and ensuring execution that drives hard financial outcomes. You will connect traditional AI, GenAI, and intelligent automation to real cost takeout, margin improvement, revenue growth, and competitive advantage.
Key Responsibilities
Client Leadership & Growth
- Build trusted relationships with C-suite and senior business leaders (CEO, CFO, COO, CDO).
- Shape multi-year AI transformation programs with clear EBITDA impact, including value articulation, business case development, and ROI modeling.
- Drive
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