Operations Manager

Role Overview We are looking for a hands-on Operations Manager who can manage end-to-end manpower operations, ensure seamless deployments, and get work done through teams effectively. The ideal candidate will be strong in coordination, client communication, and on-ground execution — especially in managing forklift operators, drivers, and other blue-collar staff . Key Responsibilities Oversee end-to-end site operations — from manpower planning and deployment to daily issue resolution. Supervise and guide field coordinators / site supervisors to ensure timely attendance, shift coverage, and client satisfaction. Get work done through people: drive accountability, discipline, and performance within teams. Handle recruitment and onboarding of blue-collar manpower (forklift operators, drivers, loaders, helpers, etc.). Ensure PF/ESI and statutory compliance for all deployed staff. Maintain regular communication with clients via email and calls; promptly address operational concerns and service quality. Track site performance through reports, attendance sheets, and manpower utilization MIS. Visit client locations periodically to review workforce, discipline, and documentation. Requirements Graduate with 4–8 years of experience in operations, manpower supply, or facility management. Proven ability to lead teams and get execution done through people . Working knowledge of PF/ESI, onboarding, and blue-collar workforce compliance. Excellent communication and follow-up skills (both written and verbal). Willing to travel to multiple client sites across Delhi-NCR. Strong problem-solving mindset and ability to handle field challenges independently. Preferred Background Experience managing manpower for logistics, warehouses, or manufacturing clients. Exposure to forklift operator or driver deployments will be a strong plus. Would you like me to make a one-paragraph condensed version of this (around 5–6 lines) suitable for LinkedIn or Naukri postings? You said: I want this person to fill in my operational roles for smg/ chandigarh/ or anywhere I need to be. ChatGPT said: Got it — you’re looking for someone who can act as your operational right hand , capable of stepping into your shoes and managing sites (like SMG, Chandigarh, or anywhere required) independently. Here’s a refined Job Description written with that intent — focused on autonomy, reliability, and leadership: Job Title: Operations Manager – Manpower Deployment (Delhi / NCR) Location: Delhi (with travel to Chandigarh, SMG, and other client sites as required) Role Overview We are seeking a proactive and dependable Operations Manager who can independently manage end-to-end manpower operations across multiple client locations. The ideal candidate will serve as an extension of senior management , ensuring operational smoothness at sites like SMG, Chandigarh, and other regions — taking complete ownership of deployment, compliance, and client coordination. Key Responsibilities Manage end-to-end manpower operations including recruitment, onboarding, deployment, attendance, and site discipline. Act as the on-ground lead for sites across Delhi-NCR, Chandigarh, or other regions , ensuring smooth day-to-day functioning. Take ownership of forklift operator and driver deployments , ensuring timely mobilization and replacement when required. Get work done from teams — supervise coordinators, field staff, and supervisors to ensure productivity and accountability. Liaise directly with clients for site operations , handle escalations, and maintain excellent communication over email and phone. Ensure PF/ESI and statutory compliance for all deployed manpower. Regularly review site performance and submit reports / MIS to management. Travel as needed to handle new client setups, audits, and workforce issues. Requirements Graduate with 4–8 years of hands-on experience in manpower operations or facility management. Strong leadership and follow-up skills — able to take ownership and deliver results without daily supervision. Good understanding of blue-collar workforce management , especially forklift operators and drivers. Proficient in Excel, reporting, and email communication . Willing to travel frequently (Delhi, NCR, Chandigarh, and other regions). Working knowledge of PF/ESI, labour compliance, and statutory documentation . Preferred Background Experience with logistics, warehouse, or industrial clients. Exposure to handling clients like Godrej, Delhivery, or SMG preferred. Someone who thrives on accountability, ownership, and operational discipline. Salary Range per month depending on experience