Salesforce Trainer Consultant

Location: Bangalore / Mangalore (Remote)Type: ContractWhy MResult?Founded in 2004, MResult is a global digital solutions partner trusted by leading Fortune 500 companies in industries such as pharma & healthcare, retail, and BFSI. MResult’s expertise in data and analytics, data engineering, machine learning, AI, and automation help companies streamline operations and unlock business value. As part of our team, you will collaborate with top minds in the industry to deliver cutting-edge solutions that solve real-world challenges.Website: We Offer:At MResult, you can leave your mark on projects at the world’s most recognized brands, access opportunities to grow and upskill, and do your best work with the flexibility of hybrid work models. Great work is rewarded, and leaders are nurtured from within.Our values — Agility, Collaboration, Client Focus, Innovation, and Integrity — are woven into our culture, guiding every decision.What This Role Requires:As a Salesforce Trainer Consultant, you will design and deliver comprehensive training programs across Salesforce modules and advanced functionalities, including integrations, automation, and analytics.You will work closely with MResult teams to ensure both functional and technical proficiency in Salesforce, using real-world project scenarios and implementation experience to drive practical learning. You will train on the following Salesforce modules and topics:Salesforce FundamentalsNavigation & User InterfaceData Model & Security ModelProfiles, Roles, Permission Sets, Sharing RulesSales CloudLeads, Accounts, Contacts, OpportunitiesForecasting, Pipeline Management, QuotasSales Productivity Tools (Path, Kanban, Einstein Activity Capture)Service CloudCase Management, Queues & Assignment RulesKnowledge Base, Omni-Channel RoutingService Console, Entitlements, SLAsMarketing Cloud (Overview / Specialist Training if needed)Journeys & CampaignsAudience Segmentation & PersonalizationIntegration with Sales/Service CloudExperience Cloud (Community Cloud)Partner & Customer CommunitiesBranding & Theme SetupAccess ManagementReports & DashboardsStandard vs Custom ReportsAdvanced Dashboard ConfigurationsEinstein Analytics / Tableau CRM (if applicable)Automation ToolsWorkflow Rules, Process Builder, FlowsApproval ProcessesBest practices for declarative automationIntegration & Data ManagementSalesforce APIs (REST, SOAP, Bulk, Streaming)Data Import/Export (Data Loader, Data Import Wizard)Middleware & Integration Patterns (Mulesoft, Informatica, Dell Boomi, etc.)AppExchange & ExtensibilityAppExchange Apps Evaluation & InstallationCustom Objects & FieldsLightning App BuilderDevelopment AspectsApex Basics & TriggersVisualforce & Lightning Web Components (Overview)Governor Limits & Best PracticesSecurity & ComplianceField-Level Security, Shield Platform EncryptionAudit Trail & MonitoringGDPR/Compliance considerationsReal-World Project ScenariosRequirement Gathering to DeploymentChange Management & Release StrategyCommon pitfalls and lessons learned in implementationsKey Skills to Succeed in This Role:Primary Skills5+ years of strong experience with Salesforce Sales, Service, and Experience Cloud.Hands-on project implementation experience across multiple Salesforce modules.Proven experience in training delivery (workshops, classroom, virtual, hands-on labs).Strong knowledge of Salesforce integration patterns and middleware tools.Ability to explain concepts using real-time project scenarios and best practices.Excellent communication, presentation, and stakeholder management skills.Secondary SkillsExposure to Marketing Cloud, CPQ, and Field Service Lightning.Familiarity with DevOps tools for Salesforce (Copado, Gearset, Jenkins).Knowledge of Einstein Analytics/Tableau CRM.Understanding of Agile delivery methodologies.Certification(s): Salesforce Certified Administrator, Sales Cloud Consultant, Service Cloud Consultant, Platform App Builder (preferred).Manage, Master, and Maximize with MResultMResult is an equal-opportunity employer committed to building an inclusive environment free of discrimination and harassment.Take the next step in your career with MResult — where your ideas help shape the future.