Salesforce Trainer Consultant

Location: Bangalore / Mangalore (Remote)
Type: Contract
Why MResult?
Founded in 2004, MResult is a global digital solutions partner trusted by leading Fortune 500 companies in industries such as pharma & healthcare, retail, and BFSI. MResult’s expertise in data and analytics, data engineering, machine learning, AI, and automation help companies streamline operations and unlock business value. As part of our team, you will collaborate with top minds in the industry to deliver cutting-edge solutions that solve real-world challenges.
Website: We Offer:
At MResult, you can leave your mark on projects at the world’s most recognized brands, access opportunities to grow and upskill, and do your best work with the flexibility of hybrid work models. Great work is rewarded, and leaders are nurtured from within.
Our values — Agility, Collaboration, Client Focus, Innovation, and Integrity — are woven into our culture, guiding every decision.
What This Role Requires:
As a Salesforce Trainer Consultant, you will design and deliver comprehensive training programs across Salesforce modules and advanced functionalities, including integrations, automation, and analytics.
You will work closely with MResult teams to ensure both functional and technical proficiency in Salesforce, using real-world project scenarios and implementation experience to drive practical learning. You will train on the following Salesforce modules and topics:
Salesforce Fundamentals
Navigation & User Interface
Data Model & Security Model
Profiles, Roles, Permission Sets, Sharing Rules
Sales Cloud
Leads, Accounts, Contacts, Opportunities
Forecasting, Pipeline Management, Quotas
Sales Productivity Tools (Path, Kanban, Einstein Activity Capture)
Service Cloud
Case Management, Queues & Assignment Rules
Knowledge Base, Omni-Channel Routing
Service Console, Entitlements, SLAs
Marketing Cloud (Overview / Specialist Training if needed)
Journeys & Campaigns
Audience Segmentation & Personalization
Integration with Sales/Service Cloud
Experience Cloud (Community Cloud)
Partner & Customer Communities
Branding & Theme Setup
Access Management
Reports & Dashboards
Standard vs Custom Reports
Advanced Dashboard Configurations
Einstein Analytics / Tableau CRM (if applicable)
Automation Tools
Workflow Rules, Process Builder, Flows
Approval Processes
Best practices for declarative automation
Integration & Data Management
Salesforce APIs (REST, SOAP, Bulk, Streaming)
Data Import/Export (Data Loader, Data Import Wizard)
Middleware & Integration Patterns (Mulesoft, Informatica, Dell Boomi, etc.)
AppExchange & Extensibility
AppExchange Apps Evaluation & Installation
Custom Objects & Fields
Lightning App Builder
Development Aspects
Apex Basics & Triggers
Visualforce & Lightning Web Components (Overview)
Governor Limits & Best Practices
Security & Compliance
Field-Level Security, Shield Platform Encryption
Audit Trail & Monitoring
GDPR/Compliance considerations
Real-World Project Scenarios
Requirement Gathering to Deployment
Change Management & Release Strategy
Common pitfalls and lessons learned in implementations
Key Skills to Succeed in This Role:
Primary Skills
5+ years of strong experience with Salesforce Sales, Service, and Experience Cloud.
Hands-on project implementation experience across multiple Salesforce modules.
Proven experience in training delivery (workshops, classroom, virtual, hands-on labs).
Strong knowledge of Salesforce integration patterns and middleware tools.
Ability to explain concepts using real-time project scenarios and best practices.
Excellent communication, presentation, and stakeholder management skills.
Secondary Skills
Exposure to Marketing Cloud, CPQ, and Field Service Lightning.
Familiarity with DevOps tools for Salesforce (Copado, Gearset, Jenkins).
Knowledge of Einstein Analytics/Tableau CRM.
Understanding of Agile delivery methodologies.
Certification(s): Salesforce Certified Administrator, Sales Cloud Consultant, Service Cloud Consultant, Platform App Builder (preferred).
Manage, Master, and Maximize with MResult
MResult is an equal-opportunity employer committed to building an inclusive environment free of discrimination and harassment.
Take the next step in your career with MResult — where your ideas help shape the future.

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