ServiceNow ITSM Development Lead

2 weeks ago


Bangalore, India Smart IT Frame LLC Full time

We are seeking a seasoned ServiceNow professional with 9+ years of experience specifically in ServiceNow and 10+ years in the IT industry. The candidate will be responsible for leading the implementation of ITSM solutions , ensuring alignment with industry best practices for service delivery and process optimization. Experience 9+ years of experience with ServiceNow required. 10+ years of experience with IT Industry ITIL Foundations certification is preferred. Agile methodology. Azure DevOps experience. ServiceNow Certified System Administrator required. ServiceNow Certified Application Developer preferred. ServiceNow CIS preferred. ServiceNow Micro Certifications preferred. Experienced in implementation of ITSM solution using industry best practices. Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation. Good experience on support activities.



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