ServiceNow ITSM Senior Developer

3 weeks ago


ChennaiPuneBangalore, India iagami Full time

**Job Title:** Senior ITSM Developer for ServiceNow Applications

About the Role:

As a Senior ITSM Developer at iAgami Technologies, you will contribute to the development of IT Service Management solutions on the ServiceNow platform. With a focus on delivering high-quality products to our users, you will work closely with product owners to understand detailed requirements and own your code from design to delivery.

Responsibilities:

  • Develop ServiceNow applications, modules, and customizations to meet business requirements.
  • Implement ServiceNow workflows, business rules, and data transformations to streamline processes.
  • Troubleshoot and resolve issues related to ServiceNow functionality, performance, and security.
  • Implement integrations between ServiceNow and other enterprise systems using web services, APIs, and other technologies.
  • Provide ongoing support and maintenance for ITSM and CMDB applications.
  • Configure ServiceNow workflows and forms, Scripts.
  • Implementing of Workspaces.
  • Creating and maintaining ServiceNow objects like tables, business rules, client scripts, UI actions, UI policies.
  • In-depth knowledge of ServiceNow platform architecture, configuration, and customization capabilities.
  • Experience with JavaScript, Glide scripting, and ServiceNow APIs.
  • User Management including groups, users, roles, ACLs, etc.
  • Establish and maintain data integrations to ensure accuracy and consistency.
  • ITSM Implementation knowledge Incident, Problem, Change, Knowledge, Service portal and Service Catalog.
  • Implementation of Resource Management and Project Management.


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