ServiceNow ITSM Senior Developer
3 weeks ago
**Job Title:** Senior ITSM Developer for ServiceNow Applications
About the Role:
As a Senior ITSM Developer at iAgami Technologies, you will contribute to the development of IT Service Management solutions on the ServiceNow platform. With a focus on delivering high-quality products to our users, you will work closely with product owners to understand detailed requirements and own your code from design to delivery.
Responsibilities:
- Develop ServiceNow applications, modules, and customizations to meet business requirements.
- Implement ServiceNow workflows, business rules, and data transformations to streamline processes.
- Troubleshoot and resolve issues related to ServiceNow functionality, performance, and security.
- Implement integrations between ServiceNow and other enterprise systems using web services, APIs, and other technologies.
- Provide ongoing support and maintenance for ITSM and CMDB applications.
- Configure ServiceNow workflows and forms, Scripts.
- Implementing of Workspaces.
- Creating and maintaining ServiceNow objects like tables, business rules, client scripts, UI actions, UI policies.
- In-depth knowledge of ServiceNow platform architecture, configuration, and customization capabilities.
- Experience with JavaScript, Glide scripting, and ServiceNow APIs.
- User Management including groups, users, roles, ACLs, etc.
- Establish and maintain data integrations to ensure accuracy and consistency.
- ITSM Implementation knowledge Incident, Problem, Change, Knowledge, Service portal and Service Catalog.
- Implementation of Resource Management and Project Management.
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