Spanish Linguist

Key Responsibilities:

Translation Tasks:

• Accurately translate call content from English to Spanish and vice versa in real-time or post-call settings.
• Ensure translations capture nuances and context, preserving the intent and tone of the speaker.
• Analyse call transcripts to create precise, concise call summaries.
• Draft clear and actionable agent notes based on the key points discussed during calls.
• Work on data curation for training AI models and other tasks which are specific to Spanish and English language.

Quality Assurance:

• Review and proofread translations to ensure linguistic and contextual accuracy.
• Maintain high standards for grammar, vocabulary, and cultural relevance.

Collaboration:

• Work closely with team members including developers to refine translation workflows and address challenges.
• Provide feedback to improve the overall quality of translated materials.

Qualifications and Skills:

• Proficiency in both English and Spanish, with exceptional written and verbal communication skills in both languages.
• Strong understanding of cultural nuances and idiomatic expressions in Spanish-speaking regions.
• Prior experience in translation, interpretation, or linguistic analysis.
• Ability to quickly grasp industry-specific terminology and adapt to new tools or processes.
• Excellent organizational skills and attention to detail, particularly in summarizing and documenting calls.