Technical Support Developer

4 days ago

Pune, India Yugabyte Full time

At Yugabyte , we are on a mission to become the default transactional database for enterprises building cloud-native applications. YugabyteDB is our PostgreSQL-compatible distributed database for cloud-native apps. Resilient, scalable, and flexible, it runs on any cloud and enables developers to become instantly productive using well-known APIs.We are looking for talented and driven people to join us on our ambitious mission and help us build a lasting and impactful company.The transactional database market is estimated to grow to $64B by 2025. YugabyteDB is cloud-native by design, has on-demand horizontal scalability, and supports geographical distribution of data using built-in replication. This means that we are well-positioned to meet market demand for geo-distributed, high-scale, high-performance workloads. Join the Database Revolution at Yugabyte. Modern applications need a cloud-native database that eliminates tradeoffs and silos. YugabyteDB retains the power and familiarity of PostgreSQL by pairing its trusted API with a precision-engineered, distributed, cloud-native architecture. Many of the world's leading enterprises are migrating from legacy RDBMSs (like Oracle, SQL Server, and DB2) to YugabyteDB, to meet their mission-critical app demands. Technical Support Engineer Location: Pune (40% Work from Office) Yugabyte is the company behind YugabyteDB, the open-source, high-performance, distributed SQL database for powering global, internet-scale applications. We are passionate about delivering exceptional customer experiences while advancing the boundaries of database technology. We are seeking a Technical Support Engineer to join our growing Customer Support organization. While prior support experience is valuable, it is not a strict requirement — we’re looking for individuals with strong technical aptitude, problem-solving skills, and the right mindset to learn and thrive in a customer-focused support culture. Troubleshoot and resolve technical issues involving distributed databases, cloud infrastructure, APIs, and application integrations. Participate in a global on-call rotation, providing after-hours and Week-off support when assigned. Experience: 3-5 years of industry experience in a technical role. Strong technical foundation in at least two of the following: databases, distributed systems, cloud platforms (AWS, GCP, Azure), Linux/Unix administration, or programming/scripting (Python, Bash, Java, etc.). Strong communication skills — both written and verbal — to interact effectively with technical and non-technical audiences. Ability to work independently in a fully remote environment while collaborating across global teams. Experience in a technical support, customer success, or DevOps/SRE role. Familiarity with open-source software and community-driven projects. Knowledge of PostgreSQL or other relational databases. Work on cutting-edge database technology used by top enterprises worldwide. Flexible remote work environment with strong work-life balance. Competitive compensation and benefits. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. To review Yugabyte's Privacy Policy please visit .

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