SAP MDG AMS Support Engineer

6 days ago

Bangalore, India Mastech Digital Full time

Position: SAP MDG AMS Support Engineer

Location: Bangalore(Hybrid)

Duration: Full time

Notice period: Immediate joiner/ Serving notice with less than 60 days/ Notice is less than 30 days

Position Summary:

We are looking for a detail-oriented and responsive SAP MDG AMS Support Consultant to support ongoing operations for an existing SAP Master Data Governance (MDG) implementation. This role will focus on providing day-to-day support across Material Master , Business Partner – Customer , Business Partner – Supplier , and Finance domains. The ideal candidate will be responsible for resolving support tickets, addressing user queries, and ensuring the stability and reliability of the MDG environment.

Key Responsibilities:

  • Monitor and manage AMS support tickets related to SAP MDG across Material, Business Partner (Customer & Supplier), and Finance domains.
  • Monitor and address integration failures like iDoc failures in the data replication from MDG to S4 or the connector between Ariba and MDG
  • Analyze and resolve defects , configuration issues, and data inconsistencies in a timely and efficient manner.
  • Respond to business user queries regarding system behavior, data flow, and governance rules.
  • Collaborate with functional and technical teams to troubleshoot and resolve complex issues.
  • Document issue resolutions, root cause analyses, and provide knowledge

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